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    Subject line when sending mail

    LilaP
    LilaP
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    Solved Subject line when sending mail

    Post by LilaP 13/4/2015, 07:02

    when I send out a newsletter to the group I always put...hi ladies in the subject line. it won't send cause its telling me the subject is too short. is there a way to fix it so you don't have to put in 10 words to send a newsletter? tyvm
    brandon_g
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    Solved Re: Subject line when sending mail

    Post by brandon_g 14/4/2015, 08:34

    Hello,

    Do you have a title restriction (like a minimum about of letters in a topic title that is required to send) on your forum? If so, try lowering or removing this, maybe this will allow you to send the newsletter with less letters.

    -Brandon



    Subject line when sending mail Brando10
    Remember to mark your topic Subject line when sending mail Solved15 when a solution is found.
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    Subject line when sending mail Scre1476
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    LilaP
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    Solved Re: Subject line when sending mail

    Post by LilaP 14/4/2015, 11:09

    where in admin do I do this? ty
    brandon_g
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    Solved Re: Subject line when sending mail

    Post by brandon_g 14/4/2015, 12:01

    This can be found in ACP-->General--> Messages and e-mails-->Configuration... look for 'topic length'.

    -Brandon



    Subject line when sending mail Brando10
    Remember to mark your topic Subject line when sending mail Solved15 when a solution is found.
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    LilaP
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    Solved Re: Subject line when sending mail

    Post by LilaP 14/4/2015, 13:20

    its still the same after I changed it up. screen shots below

    Subject line when sending mail 210


    Subject line when sending mail 110
    brandon_g
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    Solved Re: Subject line when sending mail

    Post by brandon_g 16/4/2015, 06:11

    Ok.. try adding a series periods after the hello EXAMPLE: 'Hello.........' this can help fool the system and let the message go through, as it counts a period as a character

    -Brandon



    Subject line when sending mail Brando10
    Remember to mark your topic Subject line when sending mail Solved15 when a solution is found.
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    Subject line when sending mail Scre1476
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    LilaP
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    Solved Re: Subject line when sending mail

    Post by LilaP 17/4/2015, 06:55

    ok ty
    SLGray
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    Solved Re: Subject line when sending mail

    Post by SLGray 17/4/2015, 15:53

    Topic solved and archived



    Subject line when sending mail Slgray10

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      Current date/time is 13/11/2024, 11:18