Hitskin.com

by Mariami Fri 1 May - 11:47

Mariami: Forumember; Posts : 106
Reputation : 1
Language : english

Post n°1

connection

by Mariami Fri 1 May - 11:47

First topic message reminder :

Technical Details

Forum version : phpBB3
Position : Administrator
Concerned browser(s) : Google Chrome, Opera
Who the problem concerns : All members
When the problem appeared : 2 weeks ago
Forum link : http://mundonoveleras.forum2x2.ru/forum

Description of problem

the members are not able to post beacuse of connection

by **SLGray** Mon 4 May - 20:39

SLGray

SLGray: Administrator; Posts : 51554
Reputation : 3523
Language : English
Location : United States

Post n°31

Re: connection

by SLGray Mon 4 May - 20:39

So the scroll is not working, too?

When your topic has been solved, ensure you mark the topic solved.

Never post your email in public.

by **brandon_g** Mon 4 May - 21:49

brandon_g

brandon_g: Manager; Posts : 10113
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Post n°32

Re: connection

by brandon_g Mon 4 May - 21:49

So the site is accessible, but the favicon and a piece of the logo is blocked? What about when you try to post? What message do you get for that? May you post a screenshot of that message?

-Brandon

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by Mariami Mon 4 May - 22:05

Mariami

Mariami: Forumember; Posts : 106
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Language : english

Post n°33

Re: connection

by Mariami Mon 4 May - 22:05

brandon_g wrote:So the site is accessible, but the favicon and a piece of the logo is blocked? What about when you try to post? What message do you get for that? May you post a screenshot of that message?

-Brandon

yes, the baner place is bloked

when I try to post this is bloked

by **brandon_g** Tue 5 May - 1:35

brandon_g

brandon_g: Manager; Posts : 10113
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Post n°34

Re: connection

by brandon_g Tue 5 May - 1:35

But that little circle shouldnt prevent you from posting, thats a browser thing. For loading.

-Brandon

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by **Shadow** Tue 5 May - 9:35

Shadow

Shadow: Manager; Posts : 16208
Reputation : 1832
Language : French, English

Post n°35

Re: connection

by Shadow Tue 5 May - 9:35

Hello

Please try to remove your JS and templates personalization. I seems something is not logging properly.

by Mariami Tue 5 May - 12:22

Mariami

Mariami: Forumember; Posts : 106
Reputation : 1
Language : english

Post n°36

Re: connection

by Mariami Tue 5 May - 12:22

brandon_g wrote:But that little circle shouldnt prevent you from posting, thats a browser thing. For loading.

-Brandon

when this is so the forum is blocked and doesnt work. it is so for all users

by Mariami Tue 5 May - 12:37

Mariami

Mariami: Forumember; Posts : 106
Reputation : 1
Language : english

Post n°37

Re: connection

by Mariami Tue 5 May - 12:37

Buttercup wrote:Hello

Please try to remove your JS and templates personalization. I seems something is not logging properly.

I try it but does not work

by Mariami Tue 5 May - 12:37

Mariami

Mariami: Forumember; Posts : 106
Reputation : 1
Language : english

Post n°38

Re: connection

by Mariami Tue 5 May - 12:37

it is crashed
when I clicked to the avatar managment it stoped and it is stoped so every time

by Mariami Tue 5 May - 13:06

Mariami

Mariami: Forumember; Posts : 106
Reputation : 1
Language : english

Post n°39

Re: connection

by Mariami Tue 5 May - 13:06

when I try to enter another page the forum is bloked and I am not able to open another page

by Guest Tue 5 May - 13:24

Guest

Guest: Guest

Post n°40

Re: connection

by Guest Tue 5 May - 13:24

Did you really try using another browser? Can you post a screenshot using either Chrome of Firefox to see if things improve. I don't really like the Opera browser due to slow process of reading websites scripts, etc.

by **Shadow** Tue 5 May - 15:16

Shadow

Shadow: Manager; Posts : 16208
Reputation : 1832
Language : French, English

Post n°41

Re: connection

by Shadow Tue 5 May - 15:16

Hello

I've checked your admin panel:
I have deleted in meta-tags (General> Forum promotion> search engines> Additional tags) a broken script:

https://sd-1.archive-host.com/membres/up/37821634957680146/neige/snowstorm.js%3E

Then, there are some broken images like:

http://a.pix.ge:81/n/1j4nl.jpg
http://b.pix.ge:81/e/xzly4.jpg

by Mariami Tue 5 May - 15:27

Mariami

Mariami: Forumember; Posts : 106
Reputation : 1
Language : english

Post n°42

Re: connection

by Mariami Tue 5 May - 15:27

@Mark wrote:Did you really try using another browser? Can you post a screenshot using either Chrome of Firefox to see if things improve. I don't really like the Opera browser due to slow process of reading websites scripts, etc.

I also use chrome but it is same

by Mariami Tue 5 May - 15:28

Mariami

Mariami: Forumember; Posts : 106
Reputation : 1
Language : english

Post n°43

Re: connection

by Mariami Tue 5 May - 15:28

Buttercup wrote:Hello

I've checked your admin panel:
I have deleted in meta-tags (General> Forum promotion> search engines> Additional tags) a broken script:

https://sd-1.archive-host.com/membres/up/37821634957680146/neige/snowstorm.js%3E

Then, there are some broken images like:

http://a.pix.ge:81/n/1j4nl.jpg
http://b.pix.ge:81/e/xzly4.jpg

if I delete them the problem will be solved?

by Mariami Tue 5 May - 15:31

Mariami

Mariami: Forumember; Posts : 106
Reputation : 1
Language : english

Post n°44

Re: connection

by Mariami Tue 5 May - 15:31

Buttercup wrote:Hello

I've checked your admin panel:
I have deleted in meta-tags (General> Forum promotion> search engines> Additional tags) a broken script:

https://sd-1.archive-host.com/membres/up/37821634957680146/neige/snowstorm.js%3E

Then, there are some broken images like:

http://a.pix.ge:81/n/1j4nl.jpg
http://b.pix.ge:81/e/xzly4.jpg

I deleted they but it doesnt work

by **Shadow** Tue 5 May - 15:34

Shadow

Shadow: Manager; Posts : 16208
Reputation : 1832
Language : French, English

Post n°45

Re: connection

by Shadow Tue 5 May - 15:34

Please don't double post. Your post needs to be separated by at least 24 hours before bumping. Please use the edit button instead!

by **Shadow** Tue 5 May - 15:42

Shadow

Shadow: Manager; Posts : 16208
Reputation : 1832
Language : French, English

Post n°46

Re: connection

by Shadow Tue 5 May - 15:42

As I told you there are a lot of images that don't load properly. Many images hosted on:

postimg.org
uploads.ru
Please verify the pictures you upload are not too big.

Thanks :rose:

by Mariami Tue 5 May - 17:27

Mariami

Mariami: Forumember; Posts : 106
Reputation : 1
Language : english

Post n°47

Re: connection

by Mariami Tue 5 May - 17:27

Buttercup wrote:As I told you there are a lot of images that don't load properly. Many images hosted on:

postimg.org
uploads.ru
Please verify the pictures you upload are not too big.

Thanks

I will Appointment you on moderator and will you be able to make what is need? please

by **brandon_g** Tue 5 May - 20:36

brandon_g

brandon_g: Manager; Posts : 10113
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Location : USA

Post n°48

Re: connection

by brandon_g Tue 5 May - 20:36

Just go through the images and remove ones with REALLY big image sizes.

-Brandon

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by Mariami Tue 5 May - 20:40

Mariami

Mariami: Forumember; Posts : 106
Reputation : 1
Language : english

Post n°49

Re: connection

by Mariami Tue 5 May - 20:40

brandon_g wrote:Just go through the images and remove ones with REALLY big image sizes.

-Brandon

I dont know how to do this and are you abel to make this?

by **brandon_g** Tue 5 May - 20:44

brandon_g

brandon_g: Manager; Posts : 10113
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Language : English
Location : USA

Post n°50

Re: connection

by brandon_g Tue 5 May - 20:44

Make what? I dont have time to search your forum for oversize images... Sorry Sad

-Brandon

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by **Shadow** Wed 6 May - 11:07

Shadow

Shadow: Manager; Posts : 16208
Reputation : 1832
Language : French, English

Post n°51

Re: connection

by Shadow Wed 6 May - 11:07

Hello

Forumotion is not responsible for your forum contents. We gave you all elements we can but now you've to check by yourself what is going wrong on your forum.
You can use some tools like:
http://tools.pingdom.com/
or
http://gtmetrix.com/

Thanks for your understanding

Regards
Buttercup

by Mariami Wed 6 May - 19:29

Mariami

Mariami: Forumember; Posts : 106
Reputation : 1
Language : english

Post n°52

Re: connection

by Mariami Wed 6 May - 19:29

Buttercup wrote:Hello

Forumotion is not responsible for your forum contents. We gave you all elements we can but now you've to check by yourself what is going wrong on your forum.
You can use some tools like:
http://tools.pingdom.com/
or
http://gtmetrix.com/

Thanks for your understanding

Regards
Buttercup

I did it and did not undertand what is problem http://tools.pingdom.com/fpt/#!/dOrS03/http://mundonoveleras.forum2x2.ru/forum

the warning was this Warning The request got a 4XX, 5XX response or couldn’t be loaded

by **SLGray** Wed 6 May - 19:59

SLGray

SLGray: Administrator; Posts : 51554
Reputation : 3523
Language : English
Location : United States

Post n°53

Re: connection

by SLGray Wed 6 May - 19:59

Try using this one: http://gtmetrix.com/ .

After the report is loaded click on the ones that got a F grade. It looks like most of the issues are with images.

When your topic has been solved, ensure you mark the topic solved.

Never post your email in public.

by Mariami Thu 7 May - 5:18

Mariami

Mariami: Forumember; Posts : 106
Reputation : 1
Language : english

Post n°54

Re: connection

by Mariami Thu 7 May - 5:18

SLGray wrote:Try using this one: http://gtmetrix.com/ .

After the report is loaded click on the ones that got a F grade. It looks like most of the issues are with images.