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    Lost Admin password

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    BMSxRIO
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    In progress Lost Admin password

    Post by BMSxRIO Mon May 11, 2015 12:58 pm

    Seriously? what is the limit you have to reach? I only signed onto this so I could pm an admin as your guide has instructed me to do. This is totally ridiculous xD
    Nemo
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    In progress Re: Lost Admin password

    Post by Nemo Mon May 11, 2015 1:04 pm

    Hello @BMSxRIO,

    You can now send private messages.
    There is this limit in order to prevent spammers from sending inappropriate messages.

    Hello
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    BMSxRIO
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    Post by BMSxRIO Mon May 11, 2015 1:39 pm

    @nemo

    My only problem now, is that I lost the founders password to my site and none of the admins appear to be online or replying. Derri and buttercup both have their ability to receive pm set to "off"
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    Post by brandon_g Mon May 11, 2015 1:44 pm

    You can follow the steps in this tutorial to reset your founder password: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password .

    -Brandon



    Lost Admin password Brando10
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    BMSxRIO
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    Post by BMSxRIO Mon May 11, 2015 1:49 pm

    @brandon_g

    That post relates directly to the problem. While I appreciate the enthusiasm that tells me the same thing thing my previous post mentioned. You have to PM a staff member who then has to reply to you. It's not an auto reset (scroll further down the list)
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    Post by brandon_g Mon May 11, 2015 2:20 pm

    There is 4 staff members on that list that can assist you, 2 didn't have pms enabled, so try the other 2... Then your problem will be resolved Smile.



    Lost Admin password Brando10
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    Ape
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    In progress Re: Lost Admin password

    Post by Ape Mon May 11, 2015 2:31 pm

    Hi please pm Ange Tuteur that member of staff is now online

    also this thread is in the wrong place for password problems i will move it to the right place.



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    Nemo
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    Post by Nemo Mon May 11, 2015 2:34 pm

    Hello @BMSxRIO,

    As Brandon said, you can contact either @SLGray or @Ange Tuteur. I am certain that they will try to reply to your request as fast as possible. However, avoid sending a private message to both of them.

    Hello


    Last edited by SLGray on Mon May 11, 2015 2:49 pm; edited 3 times in total (Reason for editing : APE beat me to it)
    David Moore
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    In progress Re: Lost Admin password

    Post by David Moore Wed May 20, 2015 10:17 am

    i have the same issue mate
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    Post by Nemo Wed May 20, 2015 10:33 am

    David Moore wrote:i have the same issue mate

    Did you check the following thread: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password ?

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    David Moore
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    Post by David Moore Wed May 20, 2015 11:48 am

    Yes i have click on the link provided and it asks for my emaill address or forum id and passwork wich i cant rember.
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    Post by Nemo Wed May 20, 2015 11:51 am

    If you have lost all your passwords and you cannot remember your email, you would like to check the 5th case:

    Case 5: You have lost the foundation email, forum and utilities passwords.

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    David Moore
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    Post by David Moore Wed May 20, 2015 11:58 am

    this issue is not with me forgetting my email address as it s the only email address i use. the problem is your system will not recognise my email address and i know i used that eamil addres as i made the page. i have also e mailed as instructed with case 5
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    Post by brandon_g Wed May 20, 2015 2:19 pm

    Have you tried pming a staff member?

    -Brandon



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    Nemo
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    Post by Nemo Wed May 20, 2015 2:20 pm

    This has been handled via private messages.

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    Post by brandon_g Wed May 20, 2015 2:24 pm

    Oh ok Very Happy.



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