My domain name to add new www loaded, no, it is not loaded. What should I do?�

Please try to explain in detail your issue.

when I typed the forum demo.net not loaded, to add "www" forward to it a new accessible www.demo.net the forum
sorry I using google translate

So your domain name will only load if you enter the www in the link?

Hello

First of all, your domain name is caskparking (= not renewed) and secondly, this domain name is not on our account.

If you can provide more information, it could be helpful.

Best regards
Buttercup

Thanks for support
forumgiaitri.net
www.forumgiaitri.net

Hello

You're using a Cname. You can do it via your domain name register.

For example, on Godaddy, you have the following option:
1- Forwarding option



2- Add one now


3- Select your domain name redirection


If you don't use Godaddy, you can ask your register how it works. But, we cannot do more.

Best regards

Thanks @Buttercup very much
I can follow the instructions above to fix it?

Hello

This example comes from Godaddy dashboard. So if you've a different register the process couldn't exactly the same. But, it will solve your problem for sure

I did as instructed but some devices when using the domain name in forumgiaitri.net still not load pages

It takes time for it to update and work.  When I used the domain name on my desktop, the forum loads.

Thank you very much. It has operations