The forum of the forums

Would you like to react to this message? Create an account in a few clicks or log in to continue.
The forum of the forums
+4
Shadow
Niko
brandon_g
Ken Litt
8 posters

    Credits management cannot buy credits

    Ken Litt
    Ken Litt
    New Member


    Posts : 4
    Reputation : 1
    Language : English

    Pro Admin Credits management cannot buy credits

    Post by Ken Litt July 31st 2015, 7:40 pm

    There's a problem with the merchant's PayPal account. Please try again later. 


    I cannot buy credits to remove the ads for this site, please 
    brandon_g
    brandon_g
    Manager
    Manager


    Male Posts : 10113
    Reputation : 923
    Language : English
    Location : USA

    Pro Admin Re: Credits management cannot buy credits

    Post by brandon_g July 31st 2015, 7:43 pm

    Hello,

    Are you reffering to your forum or the support forum? What is the url to your forum?

    -Brandon



    Credits management cannot buy credits Brando10
    Remember to mark your topic Credits management cannot buy credits Solved15 when a solution is found.
    General Rules | Tips & Tricks | FAQ | Forgot Founder Password?

    Credits management cannot buy credits Scre1476
    Team Leader
    Review Section Rules | Request A Review | Sticker Points
    Ken Litt
    Ken Litt
    New Member


    Posts : 4
    Reputation : 1
    Language : English

    Pro Admin Re: Credits management cannot buy credits

    Post by Ken Litt July 31st 2015, 7:47 pm

    The forum is:
    nwmnorwalk.editboard.com

    You need an account to view anything on it, and you need to be approved by an admin first
    I am honestly not sure who to direct this question to though, or how to go about resolving it. My superior wanted a website created for this company to use as a chat hub but I need to take out the ads.
    Ken Litt
    Ken Litt
    New Member


    Posts : 4
    Reputation : 1
    Language : English

    Pro Admin Re: Credits management cannot buy credits

    Post by Ken Litt July 31st 2015, 8:05 pm

    brandon_g wrote:Hello,

    Are you reffering to your forum or the support forum? What is the url to your forum?

    -Brandon
    I am referring to my forum 
    nwmnorwalk.editboard.com

    The financial institution has declined your payment.
    Therefore, we cannot honour your request.
    Refusal code: 13105
    In case of technical problems concerning the payment, contact Allopass Customer Support

    and paypal said they are not accepting it either...
    brandon_g
    brandon_g
    Manager
    Manager


    Male Posts : 10113
    Reputation : 923
    Language : English
    Location : USA

    Pro Admin Re: Credits management cannot buy credits

    Post by brandon_g July 31st 2015, 8:09 pm

    You are the Founder of the forum correct? You are trying to use paypal? What happens when you try to use it? Do you get an error?



    Edit: I see the error message you put in now. Are you using a credit card? If so, have you tried another one? Maybe the card is bad or not accepted.

    -Brandon
    Ken Litt
    Ken Litt
    New Member


    Posts : 4
    Reputation : 1
    Language : English

    Pro Admin Re: Credits management cannot buy credits

    Post by Ken Litt July 31st 2015, 8:19 pm

    brandon_g wrote:You are the Founder of the forum correct? You are trying to use paypal? What happens when you try to use it? Do you get an error?



    Edit: I see the error message you put in now. Are you using a credit card? If so, have you tried another one? Maybe the card is bad or not accepted.

    -Brandon
    Yes I am the founder and admin, I have tried paypal and card, neither work they say the merchant isn't accepting the funds
    brandon_g
    brandon_g
    Manager
    Manager


    Male Posts : 10113
    Reputation : 923
    Language : English
    Location : USA

    Pro Admin Re: Credits management cannot buy credits

    Post by brandon_g July 31st 2015, 8:42 pm

    Hmm.... May not be much we can do then for now, we may need the assistance of @Buttercup . Be advised, however, that because its Friday and she doesn't work weekends, you might not get an answer until Monday.


    -Brandon



    Credits management cannot buy credits Brando10
    Remember to mark your topic Credits management cannot buy credits Solved15 when a solution is found.
    General Rules | Tips & Tricks | FAQ | Forgot Founder Password?

    Credits management cannot buy credits Scre1476
    Team Leader
    Review Section Rules | Request A Review | Sticker Points
    Niko
    Niko
    Helper
    Helper


    Male Posts : 3230
    Reputation : 248
    Language : English, Italian, French
    Location : Italy

    Pro Admin Re: Credits management cannot buy credits

    Post by Niko July 31st 2015, 9:55 pm

    Hello @Ken Litt

    could you provide me the country where you are trying to buy credits from? (America, France, India, etc..)
    because PayPal imposed some limitations for some forums and this can be the reason. I am not sure, as brandon_g said you should wait for Buttercup, otherwise you may need to try with another paying solution Wink

    Let me know! :rose:
    brandon_g
    brandon_g
    Manager
    Manager


    Male Posts : 10113
    Reputation : 923
    Language : English
    Location : USA

    Pro Admin Re: Credits management cannot buy credits

    Post by brandon_g July 31st 2015, 10:04 pm

    Hi @Niko,

    I believe he also tried Allopass with similar results.


    -Brandon



    Credits management cannot buy credits Brando10
    Remember to mark your topic Credits management cannot buy credits Solved15 when a solution is found.
    General Rules | Tips & Tricks | FAQ | Forgot Founder Password?

    Credits management cannot buy credits Scre1476
    Team Leader
    Review Section Rules | Request A Review | Sticker Points
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    Pro Admin Re: Credits management cannot buy credits

    Post by Shadow August 3rd 2015, 9:35 am

    Hello

    It seems we currently have some payment issue. The problem has been reported to our technicians Smile Thanks for your patience
    efbe
    efbe
    Forumember


    Male Posts : 455
    Reputation : 12
    Language : english
    Location : South Australia

    Pro Admin Re: Credits management cannot buy credits

    Post by efbe August 9th 2015, 1:45 pm

    I hope this Paypal issue will get sorted out soon... i have 2 forums up for url renewal and add removal within a month. It seems i have bad luck, every time i need to buy credits, there's a problem with Paypal Sad
    BlackScorpion
    BlackScorpion
    Graphic Designer
    Graphic Designer


    Male Posts : 7038
    Reputation : 920
    Language : English
    Location : USA

    Pro Admin Re: Credits management cannot buy credits

    Post by BlackScorpion August 10th 2015, 6:07 am

    did you guys see this message

    Credits management cannot buy credits Screen11
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    Pro Admin Re: Credits management cannot buy credits

    Post by Shadow August 10th 2015, 4:05 pm

    Hello

    Paypal is still not available for the moment but you can use Skrill.
    Could you please give me the forum url for which the domain name is about expiring? Thanks
    efbe
    efbe
    Forumember


    Male Posts : 455
    Reputation : 12
    Language : english
    Location : South Australia

    Pro Admin Re: Credits management cannot buy credits

    Post by efbe August 11th 2015, 1:24 am

    Sorry, but Skrill is not another option for me, Paypal is the only way i can buy credits. 

    My forum still has 40 days before i need to renew the url and add removal. I have been with Forumotion since 2007 and have had great service over that time. If the Paypal option is not back soon, then i think it will be time to move on.

    Cheers.

    http://www.bloodntars.net/
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51498
    Reputation : 3523
    Language : English
    Location : United States

    Pro Admin Re: Credits management cannot buy credits

    Post by SLGray August 11th 2015, 1:45 am

    Forumotion is not the issue.  The issue is on PayPal side.



    Credits management cannot buy credits Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Singer
    Singer
    Forumember


    Female Posts : 55
    Reputation : 0
    Language : english

    Pro Admin I can't even buy credits using a Credit Card ?-USD

    Post by Singer August 11th 2015, 9:56 pm

    Hello but I can't even buy credits using a CC ?-USD  --I tired twice and it said error ? and I have 24 hrs ? help.. anyone ? Crying or Very sad hairweftingtapeforum.com.
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    Pro Admin Re: Credits management cannot buy credits

    Post by Shadow August 12th 2015, 9:39 am

    Singer wrote:Hello but I can't even buy credits using a CC ?-USD  --I tired twice and it said error ? and I have 24 hrs ? help.. anyone ? Crying or Very sad hairweftingtapeforum.com.
    Hello @singer

    Did you try to buy credit using Skrill service? Could you please provide a screenshot of the error message and the email address you were using to buy credit?

    Thanks in advance for your help.

      Current date/time is September 22nd 2024, 5:26 am