On my site there is myself as owner and one admin.

My admin gets email notifications of new member applications but I do not.

Is there a way we can both get them please?

Cheers,

Al.

Hello @skidsolo,

Have you checked your spam or junk folder?

Yes.

Hello @skidsolo,
I think you should change your foundation email. All notifications of new members will be sent to that email.

Enter to the founder tools: https://www.forumotion.com/utils
login with your email and password.

Next check if the email is correct

Hi YoshiGM and thanks for the reply.

I have done what you suggested and my email there is correct!!!

Al.

Have you checked in your profile under 'notifications' to see if all the things there are ticked?

-Brandon

Hi Brandon and thanks for the reply.

Yes, as far as I can tell, everything is OK.

However, under 'information' I notice my email address is given as Email Removed but with no obvious way to change it.


Al.

You can change it via the acp by going to your profile (I.e 'Admistrate profile') go to where your email address field (its at the top) and you can change it to the proper email address.

Note: You must be logged in to the Founder account since only the Founder can modify the Founder account .

-Brandon

Hi Brandon and aplogies for not replying earlier. Been away for a few days.

I take it you mean here?:



If so, I have changed it and will now just have to wait and see.

Let me know if not please.

Many thanks.

Al.

No, I mean in the Founder profile. Go to u1 profile, hit admistrate this profile. At the top where it says email address, change it to the correct one.

-Brandon

Sorry Brandon, I don't follow you. Where do I find u1 profile?

Al.

u1 profile is your founder account.

You can go fast using this link: http://forum.forumotion.com/u1
replace "forum" for your url

Yes, as Yoshi said, u1 is the Founder account, you can get to it by putting /u1 at the end of your forum url.


-Brandon

Thanks both for your help. Much appreciated.

OK.... the e-mail originaly looked like this when I got there:



After I changed it, it now looks like this:



Is that normal or is there some corruption?

Cheers,

Al.

Hi,


I believe there has been issue with email addresses looking funky in the acp, but that is beside the point here, after you changed the email address, did you begin to recieve the notifications?


-Brandon

Just changed it yesterday beandon and no new member signups yet.

I'll assume all is now correct and come basck if there is still a problem if that's OK?

Thanks for all the help guys.

Al.

Your welcome, let us know if it works the next time someone signs up.


-Brandon

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