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    Nofications not being received

    LilaP
    LilaP
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    Solved Nofications not being received

    Post by LilaP October 30th 2015, 3:13 pm

    I have a few members who are receiving notifications when they are tagged in the group. I am speaking of when you use the @Lila for instance.
    How can I fix this up so they will receive them? ty


    Last edited by LilaP on October 30th 2015, 10:41 pm; edited 1 time in total
    brandon_g
    brandon_g
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    Solved Re: Nofications not being received

    Post by brandon_g October 30th 2015, 3:25 pm

    Hello,

    Do you mean by email or by the toolbar? Have they checked to make sure they have it set in their profile to recieve notifications for it? Ask them to check in the notifications or prefences section of their edit profile for this.

    -Brandon



    Nofications not being received Brando10
    Remember to mark your topic Nofications not being received Solved15 when a solution is found.
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    LilaP
    LilaP
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    Solved Re: Nofications not being received

    Post by LilaP October 30th 2015, 3:46 pm

    in the toobar. yes I have checked their profile and they are set to receive notifications
    brandon_g
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    Solved Re: Nofications not being received

    Post by brandon_g October 30th 2015, 4:56 pm

    I think some the settings only they can see, did you check from the admin panel or did they give you their account details.

    Have you tried reschronizing their profiles? To see if this helps?

    Another thibg you could also try, is un ticking the setting, saving, re tick it, save and see if this helps.

    -Brandon



    Nofications not being received Brando10
    Remember to mark your topic Nofications not being received Solved15 when a solution is found.
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    SLGray
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    Solved Re: Nofications not being received

    Post by SLGray October 30th 2015, 10:35 pm

    The members will have to set this setting themselves.



    Nofications not being received Slgray10

    When your topic has been solved, ensure you mark the topic solved.
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    LilaP
    LilaP
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    Solved Re: Nofications not being received

    Post by LilaP October 30th 2015, 10:40 pm

    ok tyvm
    brandon_g
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    Solved Re: Nofications not being received

    Post by brandon_g October 30th 2015, 11:36 pm

    Your very welcome,

    Topic solved and archived ~ brandon_g



    Nofications not being received Brando10
    Remember to mark your topic Nofications not being received Solved15 when a solution is found.
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