Hi
I am a moderator for our Swimming Club forum and was made aware yesterday that lots of our members are no longer receiving email notifications for new messages in their Inbox or topics & replies that are being posted on their squad sections even tho they are "watching" the sections.
They all previously got notifications and aren't sure exactly when they stopped but most of them check the forum daily so get their information anyway although they aren't getting urgent last minute information which is a problem.
I tried to send out a Newsletter this morning, some have got this, others the message has gone into their SPAM folders.
I did come across the following message when looking for help saying that there is a bug in the system and that developers are working on it - ID 3056
Is this correct ?
Does anyone know if this problem will be fixed soon ?
Thanks
allypolo
I am a moderator for our Swimming Club forum and was made aware yesterday that lots of our members are no longer receiving email notifications for new messages in their Inbox or topics & replies that are being posted on their squad sections even tho they are "watching" the sections.
They all previously got notifications and aren't sure exactly when they stopped but most of them check the forum daily so get their information anyway although they aren't getting urgent last minute information which is a problem.
I tried to send out a Newsletter this morning, some have got this, others the message has gone into their SPAM folders.
I did come across the following message when looking for help saying that there is a bug in the system and that developers are working on it - ID 3056
Is this correct ?
Does anyone know if this problem will be fixed soon ?
Thanks
allypolo