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Kami-sama
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PlatinumHearts
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Kirbs
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CharRose15
15 posters

    [Only topic] Maintenance Screen

    CharRose15
    CharRose15
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    Solved [Only topic] Maintenance Screen

    Post by CharRose15 November 4th 2015, 8:35 pm

    Technical Details

    Forum version : #phpBB2
    Position : Administrator
    Concerned browser(s) : Google Chrome
    Who the problem concerns : Yourself
    When the problem appeared : Today 11-4
    Forum link : http://tagemporium.forumotion.com/forum

    Description of problem

    The forum is working fine and I have been working to set it up. Than suddenly today I am adding post and when I click send I get the Maintenance screen like the forum is under maintenance. I checked and we don't have that option selected. Also weird is that the post actually does post. However the annoying maintenance screen when there is no maintenance is weird.

    Any ideas?
    Thanks
    Charlotte
    brandon_g
    brandon_g
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    Solved Re: [Only topic] Maintenance Screen

    Post by brandon_g November 4th 2015, 8:41 pm

    Hello,

    Yes we are aware of the problem, this is definitely a global tech issue. I have marked this pro - admin, made it an only topic.

    We also have already made a report of the problem to the pro team, but because they are out of the office for the day, they likely wont read it until tomorrow!

    -Brandon



    [Only topic] Maintenance Screen Brando10
    Remember to mark your topic [Only topic] Maintenance Screen Solved15 when a solution is found.
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    CharRose15
    CharRose15
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    Solved Re: [Only topic] Maintenance Screen

    Post by CharRose15 November 4th 2015, 8:45 pm

    Thank you for the quick response.

    Charlotte
    Aracotic
    Aracotic
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    Solved Re: [Only topic] Maintenance Screen

    Post by Aracotic November 4th 2015, 8:46 pm

    The same exact thing is happening to my forum too. I wasn't able to log into the help forum for a long time. I don't know how I was suddenly able to.
    brandon_g
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    Solved Re: [Only topic] Maintenance Screen

    Post by brandon_g November 4th 2015, 8:54 pm

    Yes if you constantly hit f5, it should EVENTUALLY let you in Razz.

    Anyway, we apologize for the problem, nothing that we can do until the pro team comes on tommorow and reads the report. In the meantime, just report the issue with as much detail as you can!

    -Brandon



    [Only topic] Maintenance Screen Brando10
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    Aracotic
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    Solved Re: [Only topic] Maintenance Screen

    Post by Aracotic November 4th 2015, 9:16 pm

    Here, I'll give you some details.

    It occurs on both mobile and computer. Google Chrome, Firefox, Opera, and IE8 are all affected.

    [Only topic] Maintenance Screen 91031910

    The maintenance makes it so guests can't log in or post. Logged in members can still join the chatbox, though. It affects members and admins/moderators. Even me, and I'm the owner of the site (I can still get into the administration panel, though). Guests can still view the forum index and navigate the site.

    If I think of anything else important to add, I'll post again.
    Kirbs
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    Solved Re: [Only topic] Maintenance Screen

    Post by Kirbs November 4th 2015, 9:33 pm

    Getting the same issues but it happens when new members try to sign up and when posting a new topic.

    Forum link: http://pendulumsduelacademy.forumotion.com
    More Details: http://prntscr.com/8z2lsq
    cassini
    cassini
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    Solved Re: [Only topic] Maintenance Screen

    Post by cassini November 4th 2015, 9:37 pm

    Hello Smile

    Yes getting the same problem on both my forumotion sites. This has been going on for over 30 minutes, between 2000 to 2030 GMT London time and continuing.
    The first caps is when posting the second when posting again.
    [Only topic] Maintenance Screen C43141444878428 [Only topic] Maintenance Screen 9e3299444878440
    It seems Ok when posting a written comment but blocks the post when using external links like Image Bam (posting pictures)

    Maybe this will be completed shortly Question

    Regards
    cassini Smile


    Last edited by cassini on November 4th 2015, 9:42 pm; edited 1 time in total
    brandon_g
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    Solved Re: [Only topic] Maintenance Screen

    Post by brandon_g November 4th 2015, 9:42 pm

    Hello,

    I personally do not believe this is real maintenance guys, for one the support staff here were not notified, 2 it is after hours and the pro staff are out of the office. I believe this a bug, there is something somewhere that is redirecting folks to the maintenance page, therefore I don't believe there is any safe estimate as to when the problem will end. We will do what we can to keep you informed! Trust me, we don't like it either!


    -Brandon



    [Only topic] Maintenance Screen Brando10
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    Guest
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    Solved Re: [Only topic] Maintenance Screen

    Post by Guest November 4th 2015, 9:45 pm

    Hi there,

    It's working for me just fine now!
    cassini
    cassini
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    Solved Re: [Only topic] Maintenance Screen

    Post by cassini November 4th 2015, 9:46 pm

    Thanks brandon_g Smile

    I have decided to leave it until tomorrow, not a great issue I have tried a reconfiguration of the board and that didn't work.

    Regards
    cassini Smile
    Kirbs
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    Solved Re: [Only topic] Maintenance Screen

    Post by Kirbs November 4th 2015, 9:46 pm

    My posts on the forum are going through now but it may just stop working anytime again o.O
    avatar
    Sly1
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    Solved Re: [Only topic] Maintenance Screen

    Post by Sly1 November 4th 2015, 9:49 pm

    Forum version : phpBB3
    Position : Administrator/founder
    Concerned browser(s) : Firefox
    Who the problem concerns : Group
    When the problem appeared : Today 11-4
    Forum link : http://escapefromreality.forumotion.co.uk/

    It is happening as mentioned above...intermittent log in issues with pop ups of maintenance and also some members are getting Error in gps and giving incorrect dates such as Dec. 31, 1969 for today???
    Ange Tuteur
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    Solved Re: [Only topic] Maintenance Screen

    Post by Ange Tuteur November 4th 2015, 9:57 pm

    Hi,

    There was a problem on multiple servers which prevented users from connecting to all the forums. The maintenance wasn't planned, and work is underway to correct the problem. Thanks for your patience, everything should be back to normal soon.

    If there are anymore developments I'll let you know.
    avatar
    S. Rottman ESQ
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    Solved Re: [Only topic] Maintenance Screen

    Post by S. Rottman ESQ November 5th 2015, 4:10 pm

    Hi

    We are able to post now without seeing the maintenance page, but for some reason all the edit features for posting (change text size, insert images, insert video, smilies, etc) are missing?

    http://whitelightningii.forumotion.com/
    PlatinumHearts
    PlatinumHearts
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    Solved Re: [Only topic] Maintenance Screen

    Post by PlatinumHearts November 5th 2015, 4:43 pm

    Maintenance

    Your website will be back online soon,
    please retry in a few minutes.
    500

    Everytime I try and post on my forum, I get that screen coming up. Can someone please explain what is going on?

    http://www.platinumhearts.net/
    brandon_g
    brandon_g
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    Solved Re: [Only topic] Maintenance Screen

    Post by brandon_g November 5th 2015, 5:50 pm

    PlatinumHearts wrote:Maintenance

    Your website will be back online soon,
    please retry in a few minutes.
    500

    Everytime I try and post on my forum, I get that screen coming up. Can someone please explain what is going on?

    http://www.platinumhearts.net/


    Is it still happening? If so, may you provide a screenshot for us?

    -Brandon



    [Only topic] Maintenance Screen Brando10
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    cassini
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    Solved Re: [Only topic] Maintenance Screen

    Post by cassini November 5th 2015, 8:19 pm

    Hello Smile

    Just to let you know that both my forums on Forumotion are running as normal with no gps error or service maintenance.

    Regards
    Cassini Smile
    SLGray
    SLGray
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    Solved Re: [Only topic] Maintenance Screen

    Post by SLGray November 5th 2015, 10:51 pm

    I just get the page when I tried to reply to a topic on the support forum.



    [Only topic] Maintenance Screen Slgray10

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    Kami-sama
    Kami-sama
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    Solved Re: [Only topic] Maintenance Screen

    Post by Kami-sama November 5th 2015, 10:53 pm

    Hello!

    This problem started yesterday. At one point stopped, started again today, stopped and started again recently Wink Got it in my forum and here as well.
    Ange Tuteur
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    Solved Re: [Only topic] Maintenance Screen

    Post by Ange Tuteur November 5th 2015, 10:56 pm

    As did I.

    I checked and the problem has already been reported to the technical team. They'll try to look at it immediately. salut

    Ange Tuteur
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    Solved Re: [Only topic] Maintenance Screen

    Post by Ange Tuteur November 5th 2015, 11:29 pm

    An update by Gizmo :
    The problem has been indentified and corrected.
    Some elements remain to be adjusted in the next few minutes, but you will not have the maintenance message anymore for the moment.

    Regards,
    Gizmo

    via http://forum.forumactif.com/t382165-maintenance#3217759

    If the problem still persists let us know.
    ℛiddℓℯ
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    Solved Re: [Only topic] Maintenance Screen

    Post by â„›iddℓℯ November 6th 2015, 12:36 am

    I am not sure whether I should post my problem here, or not but it is connected to the maintenance that has been done, so I guess it's fine if I write here.
    I've been trying to change my banner to this picture: https://33.media.tumblr.com/be41e4905d46c2dac5daa9c83d63287b/tumblr_nx2zqjEHQf1tb1bqzo1_500.gif
    but when I add it, or any other link that is not chosen from the gallery, it just does not want to appear! Sadly, I can not fix my problem by simply uploading the picture in the gallery because it is a gif and the motion is blocked when uploaded there.
    my forum is: http://personally-creation.nice-board.com/
    Thank you, guys! groar
    SLGray
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    Solved Re: [Only topic] Maintenance Screen

    Post by SLGray November 6th 2015, 2:45 am

    I am still getting the page when I reply to a topic on the support forum.



    [Only topic] Maintenance Screen Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Van-Helsing
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    Solved Re: [Only topic] Maintenance Screen

    Post by Van-Helsing November 6th 2015, 2:55 am

    Hello,
    Now I am getting maintenance pages. It isn't solved?
    Guardian-Angel
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    Solved Re: [Only topic] Maintenance Screen

    Post by Guardian-Angel November 6th 2015, 3:51 am

    It's happening for us too. Once a post is sent, we get a maintenance page. If we go back the post is posted, sometimes it posts double.

    bachandbachettefans.net

    brandon_g
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    Solved Re: [Only topic] Maintenance Screen

    Post by brandon_g November 6th 2015, 5:55 am

    Hello guys,


    I am sure, they will iron it out for good tommorow morning when they get in the office. For now, atleast its only on and off and not too bad like it was initally.

    -Brandon



    [Only topic] Maintenance Screen Brando10
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    Ape
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    Solved Re: [Only topic] Maintenance Screen

    Post by Ape November 6th 2015, 5:02 pm

    Good afternoon everyone If you are still getting problems please Clear your browser cache and cookies

    If you still have a problem please screen shot your problem and post time you faced your problem and a link to your forum.

    Thank you for your understanding.



    [Only topic] Maintenance Screen Left1212[Only topic] Maintenance Screen Center11[Only topic] Maintenance Screen Right112
    [Only topic] Maintenance Screen Ape_b110
    [Only topic] Maintenance Screen Ape1010
    ℛiddℓℯ
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    Solved Re: [Only topic] Maintenance Screen

    Post by â„›iddℓℯ November 7th 2015, 3:52 pm

    I cleared the cookies and the cache, it still does not work!
    [Only topic] Maintenance Screen Untitl10
    SLGray
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    Solved Re: [Only topic] Maintenance Screen

    Post by SLGray November 7th 2015, 8:23 pm

    ℛiddℓℯ wrote:I cleared the cookies and the cache, it still does not work!
    [Only topic] Maintenance Screen Untitl10
    This is about the maintenance issue, not an issue with images.  Please start a new topic about your issue.



    [Only topic] Maintenance Screen Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.

      Current date/time is November 13th 2024, 8:00 pm