Hello Team.

I have made full restore to my new site,After I was done with all the process,
I left out of my the option to log in to my site.
I can log in to the board,but can not process to the ACP Admin.

1 - I have disallow the send Admin pass on my site- now the pass of the restore take the place of my site pass.
2 - how many characters/numbers the pass allow you to have?
That can help me with the issue getting solve.
how can I reset the pass to my site now?

Thank you.
wallart.

Hello team.

well things get bad now.
My other Admin do not see the link to login to ACP.
myself can not make the second login into the ACP.
what is going on here?
The restore process block the option to the Admin's to log in to the ACP,
No pass can make me login to the site ACP.
No that is OR bug or very serious issue for me now.
any Idea?
I can not get to log in into the tool here:
https://www.forumotion.com/utils
So,I can not log into my Restore point to get my site back,
and can not reset the master pass....please you Advice on how to solve the issue.
The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security
wallart.

wallart wrote:Hello team.

well things get bad now.
My other Admin do not see the link to login to ACP.
myself can not make the second login into the ACP.
what is going on here?
The restore process block the option to the Admin's to log in to the ACP,
No pass can make me login to the site ACP.
No that is OR bug or very serious issue for me now.
any Idea?
I can not get to log in into the tool here:
https://www.forumotion.com/utils
So,I can not log into my Restore point to get my site back,
and can not reset the master pass....please you Advice on how to solve the issue.
The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security
wallart.

Please follow the steps in this tutorial: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password .

Note about forum restores: When you restore your forum, depending on what it is, you should restore it FIRST to an older date, THEN to the NEWEST possible date, the reason for this is, because the older dated restore will bring back the old content but get rid of any recent ones (I.e New members, posts etc). Restoring it again to the most recent date restores these recent ones (I.e Restores accounts, any changes groups, new posts and topics, etc). Esstienially, you should restore your forum TWICE .

-Brandon

Hello brandon_g.

Please look for my PM to you.

wallart.

when you do a full backup of your forum it will remove all admin's from the forum all but the founder of the forum.

Resetting the forum should not change any data of the founders.

you can also log in using the Founders tools Forum Utilities using your founders username and password you first made your forum with.

Hello APE.

well I have try all that have post from the team for me.
Nothing works for me sorry.
I can't log in to the Forum Utilities,so the process to get things fix can't be done.

Thank you.
wallart.

Please send this information to me by pm:

Code:

[b]Forum Link:[/b]
[b]Creation Email:[/b]