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    My administration panel disappeared

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    Nalence
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    Solved My administration panel disappeared

    Post by Nalence December 14th 2015, 2:34 pm

    Hello, I really don't know how to name this since I've a several problems. Yesterday was everything fine but today one of my admins log in they first noticed some posts disappeared, in members connected during last 99 hours shows just five users which is strange since yesterday half of my users was online. That is not such big problem the big problem is that my admins can not access administration panel, nor member list who just admins can see, and I as a founder cannot enter in my account at all. Can anyone help me with this?


    Last edited by Nalence on December 16th 2015, 10:27 pm; edited 1 time in total
    Shadow
    Shadow
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    Solved Re: My administration panel disappeared

    Post by Shadow December 14th 2015, 2:36 pm

    Hello dear @Nalence

    Could you please give me the url of your forum ?

    Thanks in advance

    Regards

    Buttercup
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    Nalence
    Forumember


    Female Posts : 112
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    Solved Re: My administration panel disappeared

    Post by Nalence December 14th 2015, 2:41 pm

    Shadow
    Shadow
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    Solved Re: My administration panel disappeared

    Post by Shadow December 14th 2015, 2:50 pm

    Hello

    Are you sure we were connected with the founder account? Because we managed to see the admin panel link:

    My administration panel disappeared 14-12-10

    Could you please send me a private message with the foundation email and the link of this topic ?

    Thanks for your help

    Regards
    Buttercup
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    Nalence
    Forumember


    Female Posts : 112
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    Solved Re: My administration panel disappeared

    Post by Nalence December 14th 2015, 2:57 pm

    The problem is I cannot log in in my forum with my founder account at all. Sure I will send you PM with the email.
    Shadow
    Shadow
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    Solved Re: My administration panel disappeared

    Post by Shadow December 14th 2015, 2:59 pm

    I am waiting for your message Smile
    SLGray
    SLGray
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    Solved Re: My administration panel disappeared

    Post by SLGray December 14th 2015, 7:51 pm

    Since Buttercup is gone for the day, please send me the information.



    My administration panel disappeared Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Nalence
    Forumember


    Female Posts : 112
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    Solved Re: My administration panel disappeared

    Post by Nalence December 14th 2015, 8:07 pm

    Hey, we did talk and I send her email which apparently isn't the one I made forum with, and since I cannot remember the one I use, so I'm waiting to hear from her and see if there is another way.
    SLGray
    SLGray
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    Solved Re: My administration panel disappeared

    Post by SLGray December 14th 2015, 8:09 pm

    Send me a list of all email addresses you could have used to create the forum.

    Buttercup will not be back until tomorrow.



    My administration panel disappeared Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Nalence
    Forumember


    Female Posts : 112
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    Solved Re: My administration panel disappeared

    Post by Nalence December 14th 2015, 8:19 pm

    ok I will send you pm right away.
    SLGray
    SLGray
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    Solved Re: My administration panel disappeared

    Post by SLGray December 14th 2015, 9:10 pm

    Thanks.

    A request has been sent.

    Please let us know when the issue is solved.



    My administration panel disappeared Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Nalence
    Forumember


    Female Posts : 112
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    Solved Re: My administration panel disappeared

    Post by Nalence December 16th 2015, 5:20 pm

    Well, I'm still waiting for a new password, but when I got it I'll surely let you know if issue is solved.
    brandon_g
    brandon_g
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    Solved Re: My administration panel disappeared

    Post by brandon_g December 16th 2015, 5:24 pm

    Hello,

    You still havent recieved an email yet? Have you tried checkincc your spam and junk folders?

    -Brandon



    My administration panel disappeared Brando10
    Remember to mark your topic My administration panel disappeared Solved15 when a solution is found.
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    Nalence
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    Solved Re: My administration panel disappeared

    Post by Nalence December 16th 2015, 5:26 pm

    Oh, yes! And nothing I'm refreshing it in every five minutes.
    SLGray
    SLGray
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    Solved Re: My administration panel disappeared

    Post by SLGray December 16th 2015, 8:23 pm

    I am sending you a pm.



    My administration panel disappeared Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Nalence
    Forumember


    Female Posts : 112
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    Solved Re: My administration panel disappeared

    Post by Nalence December 16th 2015, 10:27 pm

    This is solved now Smile And thank you SLGray for everything Smile
    brandon_g
    brandon_g
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    Solved Re: My administration panel disappeared

    Post by brandon_g December 16th 2015, 11:31 pm

    Topic solved and archived ~ brandon_g



    My administration panel disappeared Brando10
    Remember to mark your topic My administration panel disappeared Solved15 when a solution is found.
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