Hello
I own the board..
Tag Emporium2
http://tagemporium.forumotion.com/forum
I'm losing members because they are having problems login into the board. Some say the board keep saying they have the wrong email address. Some members say the board tells them the have the wrong password. It's happening a lot. The board told me once that I had the wrong email address and this is the same email address that I registered with. If it hadn't been for my Asst Admin, I would have never gotten in.
What can I do about this problem? I've already asked what browsers they are using and they all are using different browsers.
I'm so tired of losing members. They get tired of these problems and leave.
I own the board..
Tag Emporium2
http://tagemporium.forumotion.com/forum
I'm losing members because they are having problems login into the board. Some say the board keep saying they have the wrong email address. Some members say the board tells them the have the wrong password. It's happening a lot. The board told me once that I had the wrong email address and this is the same email address that I registered with. If it hadn't been for my Asst Admin, I would have never gotten in.
What can I do about this problem? I've already asked what browsers they are using and they all are using different browsers.
I'm so tired of losing members. They get tired of these problems and leave.
Last edited by Alicia79 on January 19th 2016, 9:05 pm; edited 1 time in total