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    Can't Access Forum

    Draxion
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    Solved Can't Access Forum

    Post by Draxion March 10th 2016, 5:25 pm

    Technical Details


    Forum version : #phpBB3
    Position : Founder
    Concerned browser(s) : Google Chrome
    Who the problem concerns : Yourself
    Forum link : http://draxtesting.forumotion.com/

    Description of problem

    Hello, I have tried to gain access to my test forum and for some reason I can't get in. I've already reset my password via Utilities Founder Tools and it still won't allow me in. Any help would be greatly appreciated! Smile


    Last edited by Draxion on March 10th 2016, 6:57 pm; edited 1 time in total
    Ape
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    Solved Re: Can't Access Forum

    Post by Ape March 10th 2016, 5:58 pm

    Hello Please can you PM me the following

    Please copy and paste me !! and fill me in wrote:
    Code:
    [b]Founders name:[/b]
    [b]URL of your forum:[/b]
    [b]Email address of founders account:[/b]
    [b]Link to this thread:[/b] http://help.forumotion.com/t146328-can-t-access-forum



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    Draxion
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    Solved Re: Can't Access Forum

    Post by Draxion March 10th 2016, 6:52 pm

    PM sent. Smile
    Ape
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    Solved Re: Can't Access Forum

    Post by Ape March 10th 2016, 6:57 pm

      PM received with thanks Wink
    I have sent you a new Password by Email.
    Please let me know the outcome.



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    Draxion
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    Solved Re: Can't Access Forum

    Post by Draxion March 10th 2016, 6:57 pm

    Thank you! It worked out perfectly!
    Ape
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    Solved Re: Can't Access Forum

    Post by Ape March 10th 2016, 6:58 pm

    Do you want me to match your account to your founders tools  Before i lock this thread ?



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    Draxion
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    Male Posts : 2518
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    Solved Re: Can't Access Forum

    Post by Draxion March 10th 2016, 7:02 pm

    You mean with the new password?
    Ape
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    Solved Re: Can't Access Forum

    Post by Ape March 10th 2016, 7:04 pm

    Change the Password in your forum and then when that is done i can reset your founders tools to match your forum Password and Email. as this is not done when you change the Forum data

    All i need you to do is Change the Password on your forum and then tell me and i will do the rest from my end and then i will post back to you with the word Done Wink



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    Draxion
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    Solved Re: Can't Access Forum

    Post by Draxion March 10th 2016, 7:05 pm

    I just changed the password. Go ahead and work your magic. lol
    Ape
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    Solved Re: Can't Access Forum

    Post by Ape March 10th 2016, 7:07 pm

    All Done Wink

    Topic solved and archived



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    Ape
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    Solved Re: Can't Access Forum

    Post by Ape March 10th 2016, 7:08 pm

    Any problems PM me Smile



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      Current date/time is November 11th 2024, 10:58 pm