I purchased 500 credits using PayPal. The money was taken immediately out of my PayPal account but I have yet to receive the credits and it's been over 2-3 hours. Usually I receive them instantly. Is there some kind of issue and when should I receive the credits?

Thank you.

I believe it can take up to 24 hours normally. If not, then there may be an issue.

OK. They've always gone on immediately every other time I've bought them, but I will give it 24 hours.

PayPal transactions can take of to 24 hours to appear.

It's now been over 28 hours and I still haven't received my credits. Who do I need to get in contact with to resolve this? Thanks.

Hello

Please PM me with the following.

Code:

URL of your forum:
screenshot of proof of credits paid:
screen shot off credits page on your forum:

I will pass this on to the right member of staff for you.

Jenn_Ivan wrote:I purchased 500 credits using PayPal. The money was taken immediately out of my PayPal account but I have yet to receive the credits and it's been over 2-3 hours. Usually I receive them instantly. Is there some kind of issue and when should I receive the credits?

Thank you.

hello,

Regularisation done. you got you're 500 credits

sorry for the delay

Thank you for taking care of this for me. The credits have been added to my forum. I appreciate getting this resolved quickly.

I'm glad you got your credits, I hope you have a nice day!

Hello,

Is this solved?

-Brandon