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    How long does it take for a custom domain to be removed?

    Wendy Banks
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    • Post n°1

    Solved How long does it take for a custom domain to be removed?

    Post by Wendy Banks May 2nd 2016, 3:18 pm

    How long does it take for a custom domain to be removed?

    I just want to make sure the process is not having a problem. I'm trying to delete my current custom domain so I may purchase another custom domain.
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    SLGray
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    • Post n°2

    Solved Re: How long does it take for a custom domain to be removed?

    Post by SLGray May 2nd 2016, 6:04 pm

    When did you cancel the domain name and stop the redirection?



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    Wendy Banks
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    • Post n°3

    Solved Re: How long does it take for a custom domain to be removed?

    Post by Wendy Banks May 3rd 2016, 2:00 am

    Fairly positive I cancelled the domain on Friday. It shows it as "pending deletion"
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    SLGray
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    • Post n°4

    Solved Re: How long does it take for a custom domain to be removed?

    Post by SLGray May 3rd 2016, 2:03 am

    Did you also stop the redirection?



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    Ape
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    • Post n°5

    Solved Re: How long does it take for a custom domain to be removed?

    Post by Ape May 3rd 2016, 2:04 am

    most of the time it should take 24 to 48 hrs but as it was done on the Friday and its a bank holiday for most of us it will take longer as its a holiday all over.

    so the best thing to do is hold out until maybe tomorrow or Wednesday

    Please post a link to your forum so if its not done by then we could make a report to the office.


    Last edited by APE on May 3rd 2016, 2:12 am; edited 1 time in total (Reason for editing : fixed spelling LOL)



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    SLGray
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    • Post n°6

    Solved Re: How long does it take for a custom domain to be removed?

    Post by SLGray May 3rd 2016, 2:07 am

    @APE do you mean a bank holiday?



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    Ape
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    • Post n°7

    Solved Re: How long does it take for a custom domain to be removed?

    Post by Ape May 3rd 2016, 2:11 am

    lol yes Smile long weekend.



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    Wendy Banks
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    • Post n°8

    Solved Re: How long does it take for a custom domain to be removed?

    Post by Wendy Banks May 4th 2016, 1:59 am

    Thank you, Ape! I will post an update Wednesday night.
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    • Post n°9

    Solved Re: How long does it take for a custom domain to be removed?

    Post by Ape May 4th 2016, 2:08 am

    yes please do and if it is not done by then i will be more then happy to talk to some one from the head office for you Smile



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    Wendy Banks
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    • Post n°10

    Solved Re: How long does it take for a custom domain to be removed?

    Post by Wendy Banks May 5th 2016, 3:10 pm

    So my url reverted to http://thecityofyew.omgforum.net, but I still am showing it as my "personalized domain name"
    Your domain name cityofyew.com is already a customized domain name.

    Domain Name :
    http://www.cityofyew.com

    When I go to spend credits and under buy domain name, I get the following message.

    Your domain name cityofyew.com deletion is in process.

    You have currently 1400 credits.

    Currently, your forum address is : http://www.cityofyew.com
    Your domain name expires in : 346 Days

    www.cityofyew.com

    We have well received your deletion request, it will be treated promptly.

    Your original domain name is http://thecityofyew.omgforum.net.
    DeleteCancel the deletion


    I can take screenshots if needed as well if it helps.
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    Ape
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    • Post n°11

    Solved Re: How long does it take for a custom domain to be removed?

    Post by Ape May 5th 2016, 4:30 pm

    I am dealing with this by PM



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    Ape
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    • Post n°12

    Solved Re: How long does it take for a custom domain to be removed?

    Post by Ape May 7th 2016, 12:30 am

    Solved by PM.
    Topic solved and archived



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