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khaat lupin
23 posters

    ads cover login

    khaat lupin
    khaat lupin
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    Solved ads cover login

    Post by khaat lupin August 26th 2016, 5:37 am

    Technical Details


    Forum version : #phpBB2
    Position : Founder
    Concerned browser(s) : Mozilla Firefox, Google Chrome
    Who the problem concerns : A few members
    When the problem appeared : over the last few days
    Forum link : http://www.pottersarmy.net

    Description of problem

    Hi!
    Hey, we've bought the "ad free for members" feature, but our members need to log in first before the ads are eliminated. The price for cost free for members and guests is, at least for now, a bit cost prohibitive for us. However, over the last few days, we've gotten members who have reported problems with ads covering the login and making it impossible for them to log in. Sometimes it is relieved by multiple refreshes, but I had the same issue myself one day last week where an ad that looked like it was at least 2 1/2 x 2 1/2 square was covering the log in. Is there a way to make sure the ads are banner size that actually fit the boards so members/guests can log in? Thanks!
    TamDonCo
    TamDonCo
    Forumember


    Posts : 427
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    Solved Re: ads cover login

    Post by TamDonCo August 26th 2016, 6:02 am

    especially Iphone, the screen shot

    how can member login ?

    Can we move login up or down or left or right ?



    ads cover login VyJ
    avatar
    lilacbev
    New Member


    Posts : 24
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    Language : english

    Solved Re: ads cover login

    Post by lilacbev August 26th 2016, 9:38 am

    I have a member who is having this problem too
    Shadow
    Shadow
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    Solved Re: ads cover login

    Post by Shadow August 26th 2016, 11:38 am

    Hello,

    I need a few information to get rid of this problem.
    First : your location (country)
    Then I'll need the link of the banner don't click on it, smply do a right click and copy the link and finally i will nee the code again right click beside the banner and inspect the element, now copy the highlighted code and paste it here. Also I need to know if it happens on the mobile version or deskstop.
    TamDonCo
    TamDonCo
    Forumember


    Posts : 427
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    Solved Re: ads cover login

    Post by TamDonCo August 26th 2016, 2:18 pm

    It happened to my member in the USA. She uses Iphone and Classic version

    Code:
    https://a2g-secure.com/?a=25663&c=101731&s1=&s2=0ecQVSpBvj2jRVHKRofScA&s3=as~b-B3Kp5_kg0KBm50YTAuMRDOAhpSCAEQARoWMGVjUVZTcEJ2ajJqUlZIS1JvZlNjQSDRpslfKL_IAToCQ0FA2AVIWmoGEAkYASA0eM0GggEWQjk3RkNQMWFTOC1BZnpvV1ExZ2JBUQ


    TamDonCo
    TamDonCo
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    Solved Re: ads cover login

    Post by TamDonCo August 26th 2016, 3:03 pm

    It happens to all Iphone, Ipad, Ipod ... basicly Safari , I guess
    Shadow
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    Solved Re: ads cover login

    Post by Shadow August 26th 2016, 4:03 pm

    So in mobile version ?
    TamDonCo
    TamDonCo
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    Solved Re: ads cover login

    Post by TamDonCo August 26th 2016, 4:22 pm

    Leviosa wrote:So in mobile version ?

    classic version in mobile device

    I have a screen shot up there
    khaat lupin
    khaat lupin
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    Solved Re: ads cover login

    Post by khaat lupin August 26th 2016, 8:29 pm

    It happened to me once on my laptop, and i was using firefox as a browser. however most of our users are getting it with the mobile version. Some were iphones. I don't know if any were androids. I can't check it on mine b/c when i bring up my forum on my phone, its unreadable. All the text is completely flush right with words going downward, in one vertical column, so i've given up using the mobile version.
    SLGray
    SLGray
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    Language : English
    Location : United States

    Solved Re: ads cover login

    Post by SLGray August 26th 2016, 9:08 pm

    Everyone who is having this issue, please give the information that Leviosa requested:  https://help.forumotion.com/t148159-ads-cover-login#1023521 .


    Last edited by SLGray on August 26th 2016, 10:45 pm; edited 1 time in total



    ads cover login Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    khaat lupin
    khaat lupin
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    Solved Re: ads cover login

    Post by khaat lupin August 26th 2016, 9:12 pm

    my bad. i posted it in the wrong section. *apologizes*
    SLGray
    SLGray
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    Solved Re: ads cover login

    Post by SLGray August 26th 2016, 9:22 pm

    It is ok.



    ads cover login Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    skouliki
    skouliki
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    Solved Re: ads cover login

    Post by skouliki August 26th 2016, 9:47 pm

    TamDonCo wrote:
    Leviosa wrote:So in mobile version ?

    classic version in mobile device

    I have a screen shot up there

    same thing to my forum
    greece /ipad/classic version/same ad link below
    http://keeponblogging.forumotion.com
    Code:
    https://a2g-secure.com/?a=25663&c=67&s1=&s2=4P66LfZ9Vk8SDn6I0Dr12w&s3=as~tP_21tqR6EwKBm50YTAuMRCwAhpSCAEQARoWNFA2NkxmWjlWazhTRG42STBEcjEydyDRpslfKL_IAToCR1JA2AVIWmoGEAkYASA0eM0GggEWWTJqN3ZGY3oyaklBdmNheWNMYlh3dw

    ads cover login Image15


    Last edited by skouliki on August 28th 2016, 11:31 am; edited 1 time in total

    Toshiro Hitsugaya
    Toshiro Hitsugaya
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    Solved Re: ads cover login

    Post by Toshiro Hitsugaya August 26th 2016, 9:58 pm

    I'm going through the dame problem on my forum as well, in Safari. I can't see the advert on Firefox as yet, but I should imagine that it may well appear in time. I realise that this topic is being moved, but does anyone know of a solution yet, please?

    Here is a link to my forum: http://buildingbonds.forumotion.co.uk/forum.
    SLGray
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    Solved Re: ads cover login

    Post by SLGray August 26th 2016, 10:46 pm

    To help solve this issue, please give the requested information that Leviosa asked for:  https://help.forumotion.com/t148159-ads-cover-login#1023521 .

    I have moved this topic back here since it does deal with the log in.



    ads cover login Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    TamDonCo
    TamDonCo
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    Solved Re: ads cover login

    Post by TamDonCo August 26th 2016, 11:55 pm

    Update

    it happens to Registration too, ads cover registration screen
    Toshiro Hitsugaya
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    Solved Re: ads cover login

    Post by Toshiro Hitsugaya August 27th 2016, 4:55 am

    I am in the United Kingdom.

    The banner address is: https://duzt6rhr7wo8p.cloudfront.net/67703/64437

    The code in the Inspect Element section:

    Code:
    <iframe src="http://tpc.googlesyndication.com/safeframe/1-0-4/html/container.html" style="visibility: hidden; display: none;"></iframe>

    #document
    <!DOCTYPE html>

    <iframe src="https://b.a2gw.com/banner?dfp=200430417&amp;cw=728&amp;ch=90&amp;_cb=764101435" width="728" height="90" style="border: 0;" frameborder="0" marginwidth="0" marginheight="0" scrolling="no"></iframe>

    <html><head>
        <link rel="icon" href="data:;base64,iVBORw0KGgo=">
      </head>
      <body style="margin: 0" marginwidth="0" marginheight="0">
        <a href="https://a2g-secure.com/?a=25663&amp;c=163&amp;s1=&amp;s2=2CELpOul6eezjojTP0hAZA&amp;s3=as~yjwSF1YJJS8KBm50YTAuMRD0AxpTCAEQARoWMkNFTHBPdWw2ZWV6am9qVFAwaEFaQSDRpslfKL_IAToCR0JA2AVIWmoHEAEYAyDZBHjNBoIBFjdrdDFJdm9YVnFYZDdyUi1uaGxESlE" target="_blank">
          <img src="https://duzt6rhr7wo8p.cloudfront.net/67703/64437">
        </a>
     

    </body></html>

    </iframe>​

    I hope this is the right information that you need. I have only been able to try on Safari, but the way the advert is spread across sounds exactly like the others described in this topic, so I wouldn't be surprised if it's affects mobiles as well.
    avatar
    lilacbev
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    Solved Re: ads cover login

    Post by lilacbev August 27th 2016, 8:45 am

    I can't give the information requested. It is one of my members who is having the issue and I can't get in contact with her.

    She can't log on so managed to PM me as a guest but I can't message her back

    What should I do?

    Edit.

    I have managed to get this information. Is this what you are looking for?

    https://a2g-secure.com/?a=25663&c=160092&s1=&s2=f3Myn2XvJpaa48INGPUdDQ&s3=as~FLWGrkFY01YKBm50YTAuMRDzCBpVCAEQARoWZjNNeW4yWHZKcGFhNDhJTkdQVWREUSDRpslfKL_IAToCSUVA2AVIWmoJCAEQCxgDINkEeM0GggEWSmIxa21DMmprVF91R3NyM29aZ1JFQQ

    I am in the UK, the member is in Ireland.

    She is using classic on an Ipad

    SB
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    Solved Re: ads cover login

    Post by SB August 28th 2016, 7:07 am

    The only thing that I can suggest to people until this is fixed is to download another browser such as Firefox, etc. and install an Ad Block on it. Then the ads don't show up and people can log in.
    Hi-Fi 4 Sale
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    Solved Re: ads cover login

    Post by Hi-Fi 4 Sale August 29th 2016, 8:06 pm

    Hi Team,

    Our site (www.hifi4sale.net) also has the same issue. Received complaints from a few users with the ads blocking the login fields.

    ads cover login Ads_bl10
    The example above impacts iOS mobile users. Our site is programmed to turn off the mobile site (which has different considerations to go with it).

    It probably has to do with the Google responsive ad format that automatically adapts the width and serves a more square ad, affecting the padding below.

    Many thanks,

    TamDonCo
    TamDonCo
    Forumember


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    Solved Re: ads cover login

    Post by TamDonCo August 30th 2016, 3:27 pm

    still no hope ?
    Ape
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    Solved Re: ads cover login

    Post by Ape August 30th 2016, 3:30 pm

    We are looking in to this and we have asked our team to get this fixed some news will be gave when there is news from our Ad's providers.



    ads cover login Left1212ads cover login Center11ads cover login Right112
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    ads cover login Ape1010
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    Canon
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    Solved Re: ads cover login

    Post by Canon August 30th 2016, 9:13 pm

    Same here on Android device and aware of 2 people on Ipads having same issue, can't get the ad address or the code as on mobile device using the classic version, I've attached a screenshotads cover login Screen10
    Ape
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    Solved Re: ads cover login

    Post by Ape August 31st 2016, 12:07 am

    Please make sure you tell us what part of the world you are in and your browser is and a link to your forum @Canon



    ads cover login Left1212ads cover login Center11ads cover login Right112
    ads cover login Ape_b110
    ads cover login Ape1010
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    troyeccles
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    Solved Re: ads cover login

    Post by troyeccles August 31st 2016, 1:42 am

    Hi,

    www.bellsareringing.forumotion.com
    phpBB3

    Happening for users in the UK and for myself in Australia.
    Seems to be on mobile devices (ios). Doesn't appear to be a problem for android or PC's.
    TamDonCo
    TamDonCo
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    Solved Re: ads cover login

    Post by TamDonCo August 31st 2016, 2:36 pm

    Yes, Safari on iOS only
    Fish1969
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    Solved Re: ads cover login

    Post by Fish1969 August 31st 2016, 5:58 pm

    it happens since a couple of days to one user (at least ONE had told me about it)

    http://www.der-lustige-modellbauer.com/
    phpBB3
    Germany
    mobile version
    Ipad
    it covers complete the log-in-field, it is not possible to use it

    I asked him to give me the link or a screenshot
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    medsed
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    Solved Re: ads cover login

    Post by medsed September 1st 2016, 4:20 am

    I have a small forum but it is very important to the users...I am the forum "owner". I am not computer savvy in the least. I cannot get into my forum because of this.....please tell me in very simple terms what I need to do. I use an iPad to access my forum
    TamDonCo
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    Solved Re: ads cover login

    Post by TamDonCo September 1st 2016, 4:41 am

    medsed wrote:I have a small forum but it is very important to the users...I am the forum "owner". I am not computer savvy in the least. I cannot get into my forum because of this.....please tell me in very simple terms what I need to do. I use an iPad to access my forum

    switch to mobile version to login and switch back to classic version

    work for me
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    medsed
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    Solved Re: ads cover login

    Post by medsed September 1st 2016, 5:36 am

    Thanks!

      Current date/time is September 23rd 2024, 6:28 am