by brandon_g September 16th 2016, 2:19 am
Could be possible that one your modifications to templates could be the reason why it is not showing. I would suggestion doing to find out if it is the the templates causing and if so which modified template is causing the issue, I would recommend temporarily reverting back to the default templates, after reverting one back, check and see if the button appears. If it doesnt, revert the next template to default and see if it appear. Repeat this process until you have reverted all customized templates back to default. If the button still appear after, then the templates can be ruled out. Something tells me though, that it is the templates that are causing the issue.
-Brandon