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    known members say they can not create accounts

    chanika123
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    • Post n°1

    In progress known members say they can not create accounts

    Post by chanika123 November 28th 2016, 1:14 am

    Hi
    I'm the administrator of the http://www.leisureinformatics.com and guests informed that they can not register in the forum.
    I tried to create an account to check if this is true. But I could not do that. the issue was with the verification.
    Please help

    Regards
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    SLGray
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    • Post n°2

    In progress Re: known members say they can not create accounts

    Post by SLGray November 28th 2016, 1:19 am

    What message did you get when you tried?



    known members say they can not create accounts Slgray10

    When your topic has been solved, ensure you mark the topic solved.
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    chanika123
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    • Post n°3

    In progress Re: known members say they can not create accounts

    Post by chanika123 November 28th 2016, 1:25 am

    SLGray wrote:What message did you get when you tried?

    nothing, it doesn't do anything nor give any massages
    you can try creating an account. please help
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    Ape
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    • Post n°4

    In progress Re: known members say they can not create accounts

    Post by Ape November 28th 2016, 1:32 am

    ok give this a go it may work.

    we will use the Short code **ACP** as The Administration Panel

    ok please try this:
    ACP >> Users options Tab >> Users >> Users options >> Confirmation code : Set to NO then SAVE.

    This should remove the code you have to input when making an account.

    just try and turn it off then back on again.

    if that don't work then for now just turn it off and keep it off.

    let me know if the turn off and then back on again fixes it if it don't i will be happy to make a report about this for you.



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    Ape
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    • Post n°5

    In progress Re: known members say they can not create accounts

    Post by Ape November 28th 2016, 2:18 am

    ok i have just seen the problem.... forget what i have just posted

    watch video



    known members say they can not create accounts Left1212known members say they can not create accounts Center11known members say they can not create accounts Right112
    known members say they can not create accounts Ape_b110
    known members say they can not create accounts Ape1010
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    chanika123
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    • Post n°6

    In progress Re: known members say they can not create accounts

    Post by chanika123 November 28th 2016, 4:10 am

    APE wrote:ok i have just seen the problem.... forget what i have just posted

    watch video


    Thanks heaps
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    brandon_g
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    • Post n°7

    In progress Re: known members say they can not create accounts

    Post by brandon_g November 28th 2016, 5:59 am

    Hello,

    May we consider this solved?

    -Brandon



    known members say they can not create accounts Brando10
    Remember to mark your topic known members say they can not create accounts Solved15 when a solution is found.
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