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    Google Not Indexing Forum because of Mobile App.

    Benny26
    Benny26
    Benny26
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    • Post n°1

    In progress Google Not Indexing Forum because of Mobile App.

    Post by Benny26 March 1st 2017, 3:24 pm

    Technical Details


    Forum version : #phpBB3
    Position : Founder
    Concerned browser(s) : Other
    Who the problem concerns : All members
    When the problem appeared : About 1 Week ago
    Forum link : http://www.sorrcommunity.com

    Description of problem

    Hi there,

    A member on our forum recently noticed our forum had disappeared from Google searches. After going deeper into the problem and signing up to Google's "web-master" thingy, I've found that it "violates their terms of service" due to the Mobile app redirecting to other places they claim. After i sent a reconsideration request they have rejected it saying the problem is still going on. I can't find the problem myself. I don't believe (or i'm not aware) i can do anything about this myself, it's on Forumotion's side. Here's a copy of the email i got back if it helps:

    Email:

    Thanks.
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    SLGray
    SLGray
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    • Post n°2

    In progress Re: Google Not Indexing Forum because of Mobile App.

    Post by SLGray March 2nd 2017, 4:48 am

    Do you have a code that redirects mobile users to use the desktop version?

    If yes, it is this what is causing the issue. 

    To all founders:  do not use the desktop version redirect code if you do not want this violation of Google Terms of Service.



    Google Not Indexing Forum because of Mobile App. Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    The Godfather
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    • Post n°3

    In progress Re: Google Not Indexing Forum because of Mobile App.

    Post by The Godfather March 2nd 2017, 11:00 am

    Hi,

    I checked your forum on Google Search Console to get more details. I requested a new review and ask them to provide more details if possible...
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    Benny26
    Benny26
    Benny26
    New Member


    Posts : 5
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    Language : English
    Location : Castleford, UK
    • Post n°4

    In progress Re: Google Not Indexing Forum because of Mobile App.

    Post by Benny26 March 2nd 2017, 12:03 pm

    SLGray wrote:Do you have a code that redirects mobile users to use the desktop version?

    If yes, it is this what is causing the issue. 


    I haven't changed anything ever as far as i can remember. I wasn't aware i had ability to control the code like that in the first place. I did load the site on my mobile after Google made me aware of this and the site loaded into the mobile app fine so i would rule that out.

    The Godfather wrote:Hi,

    I checked your forum on Google Search Console to get more details. I requested a new review and ask them to provide more details if possible...

    Hi, yes thank you. I received a copy of the email of the request.
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