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by Frank_Wx April 12th 2017, 2:27 pmI have members of my forum who use an Iphone who say they can't log into my forum. See thread
http://www.njstrongweatherforum.com/t831-ios-10-3-1-won-t-let-me-log-in
http://www.njstrongweatherforum.com/t831-ios-10-3-1-won-t-let-me-log-in
3 posters
Iphone Users Can't Sign On
Frank_Wx- Forumember
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Language : english
Draxion- Helper
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Location : USA
Hi there,
Have they tried clearing the browser's cache? Usually that helps.
Have they tried clearing the browser's cache? Usually that helps.
brandon_g- Manager
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Location : USA
Hello,
Please try reading this post:
From the only topic on this issue: https://help.forumotion.com/t149085p30-only-topic-mobile-version-log-in-issues-with-iphones-and-ipads .
I believe that post should solve your user's problem.
-Brandon
Please try reading this post:
felicity4us2 wrote:I am sorry that I didn't see this post many months ago. The problem 'is' the cookies. The new update on apple devices was set to 'block cookies', for us anyhow. You have to go into setting, Safari (or whatever browser) and 'block cookies', then, click 'allow'. Otherwise, you just go in circles trying to log in - and, you get no errors telling you why - you just can't log in anywhere. We did not have to reset the phone, but probably a good idea.
We have had this announcement on our forum since the update happened. Might be a good idea to post it.
From the only topic on this issue: https://help.forumotion.com/t149085p30-only-topic-mobile-version-log-in-issues-with-iphones-and-ipads .
I believe that post should solve your user's problem.
-Brandon
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