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    Logged out due to inactivity

    Guardian-Angel
    Guardian-Angel
    Guardian-Angel
    Forumember


    Posts : 755
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    • Post n°1

    Logged out due to inactivity Empty Logged out due to inactivity

    Post by Guardian-Angel June 3rd 2017, 6:37 pm

    Hello

    I have searched but unable to find an answer. Is there somewhere in the AP or Profile that sets the time frame to log out due to inactivity?

    I have a members who are getting logged out where as before they were able to stay online until they logged out themselves.

    Also they default to the classic version and each time they log on they have to change it because it goes to mobile version.
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    skouliki
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15311
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    Location : Greece
    • Post n°2

    Logged out due to inactivity Empty Re: Logged out due to inactivity

    Post by skouliki June 3rd 2017, 7:33 pm

    hello

    the only thing i can think of is admin panel..users and groups ..users options...
    Logged out due to inactivity Scree238

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    SLGray
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51498
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    Location : United States
    • Post n°3

    Logged out due to inactivity Empty Re: Logged out due to inactivity

    Post by SLGray June 3rd 2017, 8:50 pm

    Does this issue also happen on other devices or just mobile devices?



    Logged out due to inactivity Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Guardian-Angel
    Guardian-Angel
    Guardian-Angel
    Forumember


    Posts : 755
    Reputation : 15
    Language : English
    • Post n°4

    Logged out due to inactivity Empty Re: Logged out due to inactivity

    Post by Guardian-Angel June 4th 2017, 5:32 am

    @skouliki Thank you. I checked that. I have it set at 60 but no one else has complained about this issue.

    @SLGray just iPad and mobile devices.
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    SLGray
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51498
    Reputation : 3523
    Language : English
    Location : United States
    • Post n°5

    Logged out due to inactivity Empty Re: Logged out due to inactivity

    Post by SLGray June 4th 2017, 5:38 am

    Does this member have the box checked for log in automatically?



    Logged out due to inactivity Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Legionheart
    Legionheart
    Legionheart
    Helper
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    Male Posts : 721
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    Location : San Venganza
    • Post n°6

    Logged out due to inactivity Empty Re: Logged out due to inactivity

    Post by Legionheart June 7th 2017, 2:46 pm

    Is this topic solved?
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