Technical Details
Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Mozilla Firefox, Google Chrome, Safari
Who the problem concerns : All members
When the problem appeared : Immediately after imposing SSL certificate
Forum link : http://tnrsleaders.forumotion.com
Description of problem
I set up http://tnrsleaders.forumotion.com a few days ago. Then I applied for a personal domain through FM, tnrsleaders.org. That went smoothly. When you folks informed me that the new domain had cleared, I redirected http://tnrsleaders.forumotion.com to http://www.tnrsleaders.org in the Admin panel, via General:Forum:Forum Address:Personalized Domain Name, selecting Yes.I then went to Misc and spent 500 credits to install an SSL certificate, expecting the http://www.tnrsleaders.org URL to be switched to https://www.tnrsleaders.org. Unfortunately, it does not do that. https://www.tnrsleaders.org redirects to http://www.tnrsleaders.org.
Obviously, I did something in the wrong order, but before I try to fix it myself, I would like some advice.
I'm thinking that I should uninstall the SSL certificate and go back to the Personalized Domain Name area and remove the redirect. Then I should reinstall the SSL certificate (or buy a new one if need be) and install it to change http://tnrsleaders.forumotion.com to https://tnrsleaders.forumotion.com, and *then* go to Personalized Domain Name and redirect https://tnrsleaders.forumotion.com to tnrsleaders.org, which should result in https://www.tnrsleaders.org being activated properly.
Am I correct in how to fix this or do you want to tell me to do something else instead? Note that I do not have any pages or elements in any forum or webpage that need to have URLs fixed. I have no content on the forum at all, so this is purely a redirect issue at SSL and CNAME level.
Thank you for your help!
Steve