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    Deleted Forum - Admin Account Pass Lost

    Jin Young
    Jin Young
    New Member


    Posts : 2
    Reputation : 1
    Language : Eng/French

    Solved Deleted Forum - Admin Account Pass Lost

    Post by Jin Young Fri Aug 04 2017, 20:00

    Hello,

    My email have been hacked, I guess, and someone deleted my forum. I received an email about the validation of the deletion of my forum, and since I'm the only admin I thnk he used my email to get it done, even if the email was also sent to someone else's adress mail, which is not mine. I'm trying to get it back by using: https://help.forumotion.com/

    But I think I forgot my password (changed it a long time ago and I was using auto-login since then, can't find the email about the password recovery from back then). I tried too much passwords and now I'm banned for 6 hours from trying.

    Do you guys have any other solutions? To reset my admin password in order to get back my forum? I do have the email with which I created the forum, back in 2012.

    I'm really worried about losing it, hope you can help. Thanks in advance!
    Draxion
    Draxion
    Helper
    Helper


    Male Posts : 2518
    Reputation : 321
    Language : English
    Location : USA

    Solved Re: Deleted Forum - Admin Account Pass Lost

    Post by Draxion Fri Aug 04 2017, 20:04

    Hi there,

    Giving this a read should help you. https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

    The topic was posted in the wrong section, so I have moved it to the correct section.
    Please read our forum rules: ESF General Rules
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19212
    Reputation : 1998
    Language : fluent in dork / mumbojumbo & English haha

    Solved Re: Deleted Forum - Admin Account Pass Lost

    Post by Ape Fri Aug 04 2017, 20:10

    Hello if you can PM me with your
    Email address
    Forum address
    Username on the account.

    I will then be more then happy to help in this case.

    APE



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    Jin Young
    Jin Young
    New Member


    Posts : 2
    Reputation : 1
    Language : Eng/French

    Solved Re: Deleted Forum - Admin Account Pass Lost

    Post by Jin Young Fri Aug 04 2017, 20:16

    Thanks for your quick answers guys! I sent you a PM, APE
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19212
    Reputation : 1998
    Language : fluent in dork / mumbojumbo & English haha

    Solved Re: Deleted Forum - Admin Account Pass Lost

    Post by Ape Fri Aug 04 2017, 20:19

    Thank you i have got your PM.

    I will deal with your problem by PM and then mark this topic when all is done.



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    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51548
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    Solved Re: Deleted Forum - Admin Account Pass Lost

    Post by SLGray Fri Aug 04 2017, 20:52

    Wait a minute! Are you the founder of the forum?



    Deleted Forum - Admin Account Pass Lost Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19212
    Reputation : 1998
    Language : fluent in dork / mumbojumbo & English haha

    Solved Re: Deleted Forum - Admin Account Pass Lost

    Post by Ape Fri Aug 04 2017, 20:54

    Yes @SLGray he was the founder of the forum i am dealing with this problem by PM Smile



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    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19212
    Reputation : 1998
    Language : fluent in dork / mumbojumbo & English haha

    Solved Re: Deleted Forum - Admin Account Pass Lost

    Post by Ape Mon Aug 07 2017, 15:26

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules



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