Admin Loses account after restoring deleted account Hitskin_logo Hitskin.com

This is a Hitskin.com skin preview
Install the skinReturn to the skin page

The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.
4 posters

    Admin Loses account after restoring deleted account

    avatar
    Ladyred0701
    New Member


    Posts : 23
    Reputation : 0
    Language : English

    Solved Admin Loses account after restoring deleted account

    Post by Ladyred0701 October 15th 2013, 5:31 am

    Hi
    My website is www.repchat.com
    I deleted the website but restored so that I could retrieve some email addresses.
    It was restored but I cannot sign on as admin. I requested the password and received nothing.
    My co admin can log on but does not have admin privileges as they used to.
    Who can I contact to have this fixed?
    Ultimately I would like to delete it again since I have retrieved the info I needed. 
    Thank you
    Derri
    Derri
    Helper
    Helper


    Male Posts : 8755
    Reputation : 638
    Language : English & Basic French
    Location : Scotland, United Kingdom

    Solved Re: Admin Loses account after restoring deleted account

    Post by Derri October 15th 2013, 6:59 am

    When you restore a forum deleted or not, some members will be lost and settings will be undone.

    The password of the admin account will be synced to that of which you used to sign into the forum utilities.

    https://www.forumotion.com/en/utils/

    If you sign in here like you did to restore your forum then you can also gain access to the administration panel as there is a link guiding you to it.



    Jophy
    Jophy
    ForumGuru


    Male Posts : 17924
    Reputation : 836
    Language : English
    Location : Somewhere

    Solved Re: Admin Loses account after restoring deleted account

    Post by Jophy October 15th 2013, 7:20 am

    Hello,

    If in case you can't log in to either admin panel or utilities, you can request for a new password, follow this thread:
    https://help.forumotion.com/t127211-password-problems
    avatar
    Ladyred0701
    New Member


    Posts : 23
    Reputation : 0
    Language : English

    Solved Re: Admin Loses account after restoring deleted account

    Post by Ladyred0701 October 15th 2013, 8:34 am

    Someone is logging on as admin and it isn't me. What can I do?
    Derri
    Derri
    Helper
    Helper


    Male Posts : 8755
    Reputation : 638
    Language : English & Basic French
    Location : Scotland, United Kingdom

    Solved Re: Admin Loses account after restoring deleted account

    Post by Derri October 15th 2013, 8:43 am

    Ladyred0701 wrote:Someone is logging on as admin and it isn't me. What can I do?
    Have you tried to gain access to the account? If you can access the account, then change the password. If you cannot recover the account then follow the link Jophy gave above.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51541
    Reputation : 3519
    Language : English
    Location : United States

    Solved Re: Admin Loses account after restoring deleted account

    Post by SLGray October 15th 2013, 2:12 pm

    Since this is marked with the solved icon, it will be archived.



    Admin Loses account after restoring deleted account Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.