Technical Details
Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Internet Explorer, Other
Who the problem concerns : Yourself
When the problem appeared : 29-4-2018
Forum link : http://rcmb.forumotion.com
Description of problem
Yesterday I logged onto my admin panel to find that without warning the host now offers packages.This wasn’t a problem, the problem is that I’ve been forced to pay for a premium package to the forum to keep my domain and other features a I had already paid for using the older system of modules.
Right now to combat this almost triple cost I’ve setup the bill Monthly rather than a lump sum until I can get a decent explanation this is change and why I currently belive I’m paying for services I had already paid for at the end of feb 2018 to cover the year.
Will I be entitled to a domain credit refund and other expenses I paid out for in feb of 2018 to now find I’m paying monthly for the same features due to a package?
I dont mind the price hike is just annoyed it seams like I now am paying almost 3 times as much as I originally was for services I had already paid for to cover the year and with no warning nor any real information about my preciouses payments on modules and domain name payments.
If someone could explain to be pretty much what the hell is going on, I my forum for almost a decade with no issues and no where near this price range and am now forced if it’s to continue to start asking members to contribute more extensively than th odd £ or 2 to just help me out on a much smaller bill than what it looks like I have to pay out now.
So I’m summary will I get a refund on services already paid? How do I go about that if I’m entitled and why was there very little info given about what’s happening so I was able to prepare earlier and not waste my money and now stuck with a monthly bill I didn’t orgianlly agree to when I founded the forum all those years ago?
Yours hopefully... one not very happy forum owner at present!