Hello Forumotioners,
I just read in this topic a comment from @The Godfather concerning external domain names via CNAMES not allowed anymore on the free packages..
I just checked our forum and indeed it now shows the base address instead of our external domain name which is still valid for another two an a half years.. Can you please advice me on which steps I need to take to get it back for display in the browsers address bar?
In the ACP > Misc > Summary & Management it states like this:
Which isn't right either, the external domein name was and is http://www.nederlandheelt.nl those 3 www are part of the name..
So please tell me, how can I connect it back to our forum?
I just read in this topic a comment from @The Godfather concerning external domain names via CNAMES not allowed anymore on the free packages..
The Godfather wrote:Hello,
Since the implementation of the packages, a custom domain such as a CNAME are reserved for forums that have acquired an Advanced or Premium package. Until today we tolerated some exceptions having kept domains out of packages. However, we can no longer maintain two-speed forums which requires adapting all our developments to the various existing exceptions...
Therefore, if a forum is in a free package, a redirection is made to its base URL. In other words, in a free package, even if the forum has somehow kept a custom domain name or a CNAME, it will still be the basic forum url that will respond.
If the admin wants to use the forum with a custom domain or a CNAME as main address, it must be in an Advanced or Premium active package.
Thank you for your understanding
I just checked our forum and indeed it now shows the base address instead of our external domain name which is still valid for another two an a half years.. Can you please advice me on which steps I need to take to get it back for display in the browsers address bar?
In the ACP > Misc > Summary & Management it states like this:
Which isn't right either, the external domein name was and is http://www.nederlandheelt.nl those 3 www are part of the name..
So please tell me, how can I connect it back to our forum?
Last edited by TonnyKamper on June 6th 2018, 3:51 pm; edited 1 time in total