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    Custom Domain appearing as "Does Not Exist"

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    Lady Galaxia
    Forumember


    Posts : 38
    Reputation : 1
    Language : English

    Custom Domain appearing as "Does Not Exist" Empty Custom Domain appearing as "Does Not Exist"

    Post by Lady Galaxia June 26th 2018, 4:11 pm

    Technical Details


    Forum version : #phpBB2
    Position : Founder
    Concerned browser(s) : Mozilla Firefox, Google Chrome
    Screenshot of problem : https://imgur.com/787zHTz.png
    Who the problem concerns : All members
    When the problem appeared : 8am Central Standard Time
    Forum link : https://www.thegalaxycauldronforums.com

    Description of problem


    My forums run a custom domain name through forumotion.

    This is our domain:
    http://www.thegalaxycauldronforums.com/forum

    When using this url we are given this screen:
    Custom Domain appearing as "Does Not Exist" 787zHTz


    My original and old url still works:
    https://galaxycauldron.forumotion.com/forum

    But it still has issues with error messages for posting threads and replies when you chose the "view your message" option.

    Custom Domain appearing as "Does Not Exist" 5MmlGjE


    The messages and new topics will still post as normal with no issues if you navigate back a page and continue as normal.


    My admin panel shows that we have a custom domain name and that it's supposed to redirect my old url to the personalized one. But there are discrepancies in showing that our url is the old one and not the new one.

    Custom Domain appearing as "Does Not Exist" NxwZcrD


    We have had a free domain name provided from forumotion for years now. About 2 weeks ago we recently changed to the advanced package.
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15384
    Reputation : 1709
    Language : English,Greek
    Location : Greece

    Custom Domain appearing as "Does Not Exist" Empty Re: Custom Domain appearing as "Does Not Exist"

    Post by skouliki June 26th 2018, 4:13 pm

    This seems to be a global issue. Please post your issues here: https://help.forumotion.com/t156081-only-topic-my-forum-deleted

    Thank you.


    by The Godfather Today at 17:07

    hello,

    no forums have been delated. we have an ongoing problem with custom domain names. the source of the problem has been found and a patch is being developed.

    everything will come back in order as soon as it is put online Wink

    We apologize for the inconvenience.