by ChanelW August 1st 2018, 7:40 pm
Hi there
@IvIistress,
This issue is occurring because you have already used the email address in your inactive forum. You should still be able to log in with the founder account, do you have the URL to your forum?
Try logging into the founder tools, this way you can modify the founder account.
https://www.forumotion.com/utilsOnce you reach your ACP you can deactivate the forum and create a new one.
Regards,
Chanel
Last edited by ChanelW on August 2nd 2018, 3:35 pm; edited 1 time in total