I cannot log in to the forum I just created, it will not accept the user name or password and it says email belongs to someone else.yet it send the activation link to the email. http://soapcity1.forumotion.com I have been trying for an hour! I couldn't even join here without using a different email. thank you for your help
5 posters
Logging into forum
SLGray- Administrator
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- Post n°2
Re: Logging into forum
Are you entering Admin as the username?
The topic was posted in the wrong section, so I have moved it to the correct section.
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You need one post to send a PM.
You need one post to send a PM.
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Ape- Administrator
- Posts : 19435
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Language : fluent in dork / mumbojumbo & English haha
- Post n°3
Re: Logging into forum
Hello @Mia1 and welcome to the english support forum.
My name is Ape and I will be happy to help you on your problem today.
when you go your Email from us to activate your forum account did you press the link and did it take you to your forum and say it was ok to try logging in ?
Please can you take a screen shot of your Email you got and send it to me by PM.
My name is Ape and I will be happy to help you on your problem today.
when you go your Email from us to activate your forum account did you press the link and did it take you to your forum and say it was ok to try logging in ?
Please can you take a screen shot of your Email you got and send it to me by PM.
SLGray- Administrator
- Posts : 51554
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Language : English
Location : United States
- Post n°4
Re: Logging into forum
The forum was created @APE.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Mia1- New Member
- Posts : 4
Reputation : 1
Language : English
- Post n°5
Re: Logging into forum
I even tried logging in with just the Admin: removed screen shot as this should have been sent by PM only
I also used upper and lower cases to see if that made a difference.
I also used upper and lower cases to see if that made a difference.
Last edited by Mia1 on Tue 21 Aug 2018 - 22:18; edited 1 time in total
Ape- Administrator
- Posts : 19435
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha
- Post n°6
Re: Logging into forum
I am going to PM you right now for more info to see if i can help you more.
SLGray- Administrator
- Posts : 51554
Reputation : 3524
Language : English
Location : United States
- Post n°7
Re: Logging into forum
Are you entering the password manually? If no, try it.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Ape- Administrator
- Posts : 19435
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha
- Post n°8
Re: Logging into forum
MissUrsh- Forumember
- Posts : 130
Reputation : 11
Language : English
- Post n°9
Re: Logging into forum
The same thing is happening to me. This is my topic: https://help.forumotion.com/t156633-i-suddenly-can-t-log-in
Are you sure there isn't a problem with your server (Forumotion admins)?
Are you sure there isn't a problem with your server (Forumotion admins)?
brandon_g- Manager
- Posts : 10113
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Language : English
Location : USA
- Post n°10
Re: Logging into forum
MissUrsh wrote:The same thing is happening to me. This is my topic: https://help.forumotion.com/t156633-i-suddenly-can-t-log-in
Are you sure there isn't a problem with your server (Forumotion admins)?
If it was on our end we would have hundreds of reports of this happening.
Also this topic is from August. @Ape was this issue ever resolved?
Remember to mark your topic when a solution is found.
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Ape- Administrator
- Posts : 19435
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha
- Post n°11
Re: Logging into forum
looking over my PM YES this was solved I just changed the password and the member had to type it in.
Ape- Administrator
- Posts : 19435
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha
- Post n°12
Re: Logging into forum
Problem solved & topic archived.
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