Can't access my forum - Solved

by Lana. August 27th 2018, 9:26 pm

Hello, my forum isn't loading. >> http://school.4forum.biz/forum
Cant access it at all. Thia is an old forum that me and my friends used but I don't want to delete. I can access other forumotion fors but not this one.
Screens are from my forum can see here - https://help.forumotion.com/t156425-can-t-access-my-forum#1079875

And here is screen shots from my forum when I creat it.
https://i.imgur.com/ZmtX8AJ.jpg
https://i.imgur.com/AoSgIGD.jpg

#Sorry for my english. I am not very good.

by Jadster August 27th 2018, 9:28 pm

Hello!
So if you are the founder of that forum! Follow these steps below!

1. You have to connect to your founder tools using your foundation email address and your foundation password
2. Go to the "direct connection" tab
3. Fill in your founder username and your forum password.

Founders Tool Link: https://www.forumotion.com/utils

Follow the link below for more information!
https://help.forumotion.com/t155249-only-topic-technical-maintenance-on-forumotion-domains

EDIT: Is this your forum? http://school.board-directory.net/login

Hope this helps!

Cheers,
James

by Lana. August 27th 2018, 10:33 pm

Hello, again I will try your instruction and will write again.

No, it is not my forum. You can see the structure of my site here - https://i.imgur.com/ZmtX8AJ.jpg
https://i.imgur.com/AoSgIGD.jpg
The skin may be different, but the tabs are these.

Thank you so much about your help.
I appreciate it.

by Jadster August 27th 2018, 10:34 pm

Lana. wrote:Hello, again I will try your instruction and will write again.

No, it is not my forum. You can see the structure of my site here - https://i.imgur.com/ZmtX8AJ.jpg
https://i.imgur.com/AoSgIGD.jpg
The skin may be different, but the tabs are these.

Thank you so much about your help.
I appreciate it.

Alright. The main part about it is that the domain has changed for a lot of forumotion forums as I have linked in my first response. I would suggest following that Founders Tools link I provided and follow those steps to help find your forum.

I will wait for your response!

Regards,
James

by Lana. August 27th 2018, 10:41 pm

I found it! Thank you so much for the help. The adress is http://school.canadian-forum.com/.
Do i need to change my domain to bulgarianforum.net? And I will have the same problem if I stay on this domain?

by Jadster August 27th 2018, 10:45 pm

Glad you were able to find it! You can change it but if you change it to that you likely won't have that issue. We just removed the old domains and changed them to a default one so yours became canadian-forum.com

If there is anything else I can assist you with please let me know! Otherwise if your issue is resolved you can edit the original post and add the "Solved" tag so the staff know this is resolved.

Cheers,
James