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5 posters

    Cannot "admin" login to my forum, SSL disappeared

    Fospavv
    Fospavv
    New Member


    Posts : 4
    Reputation : 1

    Solved Cannot "admin" login to my forum, SSL disappeared

    Post by Fospavv November 12th 2018, 4:44 pm

    Hi,

    I cannot "Admin" login into my forum - I use a password manager for that, so it should not be a forgotten password issue.
    I tried password reset on the admin user which is a success but I cannot even log in with the new password.
    Also I noticed that my forum lost SSL. The https:// page simply won't load.
    (I should still have my SSL running, I think I have like 6 monhts left.)
    Can you help me?

    Thanks.
    Fospavv
    Fospavv
    New Member


    Posts : 4
    Reputation : 1

    Solved Re: Cannot "admin" login to my forum, SSL disappeared

    Post by Fospavv November 12th 2018, 4:46 pm

    Forum URL is
    https://foxsden.forumotion.com - redirects into a non secure version. Confused
    Jadster
    Jadster
    Helper
    Helper


    Male Posts : 690
    Reputation : 74
    Language : English
    Location : Omaha, NE

    Solved Re: Cannot "admin" login to my forum, SSL disappeared

    Post by Jadster November 12th 2018, 4:55 pm

    For your forum, do you have one of the Forumotion packages that you can purchase? I believe one of those is needed to have an SSL Certificate enabled and in use.
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19212
    Reputation : 1998
    Language : fluent in dork / mumbojumbo & English haha

    Solved Re: Cannot "admin" login to my forum, SSL disappeared

    Post by Ape November 12th 2018, 5:03 pm

    Please PM me your forum Address and the Email address you have used to make the forum then I can take a look for you.

    Please make sure it is done by PM only thou. thank you.
    The topic was posted in the wrong section, so I have moved it to the correct section.
    Please read our forum rules: ESF General Rules



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    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16217
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    Solved Re: Cannot "admin" login to my forum, SSL disappeared

    Post by Shadow November 12th 2018, 6:09 pm

    Hello,

    We had to fix a bug last weekend that disabled HTTPS on some forums, I just suggest you to go to the dedicated part of your admin panel as soon as you have solved your login issue in order to reactivate the SSL certificate.

    Regards,
    Shadow
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19212
    Reputation : 1998
    Language : fluent in dork / mumbojumbo & English haha

    Solved Re: Cannot "admin" login to my forum, SSL disappeared

    Post by Ape November 12th 2018, 6:26 pm

    I see that you have logged in ok by my tools
    i see the founder logged in at 12-11-2018 16:35:01



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    Fospavv
    Fospavv
    New Member


    Posts : 4
    Reputation : 1

    Solved Re: Cannot "admin" login to my forum, SSL disappeared

    Post by Fospavv November 12th 2018, 7:25 pm

    I managed to log in using a different browser. It seems something broke with the site with some updates.

    SSL menu disappeared. How can I get it re-enabled?
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15268
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    Language : English,Greek
    Location : Greece

    Solved Re: Cannot "admin" login to my forum, SSL disappeared

    Post by skouliki November 12th 2018, 7:35 pm

    hi

    admin panel..misc...credits management...spend credits...Configuring the HTTPS protocol

    Fospavv
    Fospavv
    New Member


    Posts : 4
    Reputation : 1

    Solved Re: Cannot "admin" login to my forum, SSL disappeared

    Post by Fospavv November 12th 2018, 7:56 pm

    Thanks, all my issues gone now.
    skouliki
    skouliki
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    Manager


    Female Posts : 15268
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    Solved Re: Cannot "admin" login to my forum, SSL disappeared

    Post by skouliki November 12th 2018, 8:03 pm

    is your request solved?

    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19212
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    Language : fluent in dork / mumbojumbo & English haha

    Solved Re: Cannot "admin" login to my forum, SSL disappeared

    Post by Ape November 13th 2018, 1:49 am

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules



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