New Accounts Activation Without Admin Approval Hitskin_logo Hitskin.com

This is a Hitskin.com skin preview
Install the skinReturn to the skin page

The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.
4 posters

    New Accounts Activation Without Admin Approval

    kathyfrances
    kathyfrances
    Forumember


    Posts : 25
    Reputation : 1
    Language : english

    Solved New Accounts Activation Without Admin Approval

    Post by kathyfrances December 2nd 2018, 2:12 am

    I've had 6 accounts activated without Admin approval in the last few weeks.

    My forum is set up so that all new members must be approved by an Admin. The membership application form that we use has a few 'required fields' but these are never filled out on these non-admin activated accounts. Plus, we aren't getting the normal email we usually receive to alert admins that there is a new pending member (we get one titled 'New user registration' but not the other one, 'New user account ').

    All of this started after I purchased the Premium package for my group. I doubt it has anything to do with it, but thought I would mention it anyway, just in case.

    I would appreciate any help in stopping this from happening.

    We are getting some strange members and I am worried that they will have time to spam the members or post questionable material before I even notice they are in the group. Any help at all will be greatly appreciated!

    Kathyfrances, group owner
    http://escapefromreality.forumotion.co.uk/


    Last edited by kathyfrances on December 2nd 2018, 9:25 am; edited 1 time in total
    avatar
    JulesofColorado
    Forumember


    Posts : 77
    Reputation : 9
    Language : English

    Solved Re: New Accounts Activation Without Admin Approval

    Post by JulesofColorado December 2nd 2018, 3:25 am

    I'm not an admin here but I had the same problem with my forum. Do you have the Topic'it app enabled? If it's enabled people can automatically register and be accepted without approval. Go the Administration panel, Modules, Topic'it to check the settings.
    brandon_g
    brandon_g
    Manager
    Manager


    Male Posts : 10112
    Reputation : 923
    Language : English
    Location : USA

    Solved Re: New Accounts Activation Without Admin Approval

    Post by brandon_g December 2nd 2018, 3:56 am

    Hello,

    As Jules said check the topic it settings. If that setting is set to automically activate accounts made in the app, that could be your problem.



    New Accounts Activation Without Admin Approval Brando10
    Remember to mark your topic New Accounts Activation Without Admin Approval Solved15 when a solution is found.
    General Rules | Tips & Tricks | FAQ | Forgot Founder Password?

    New Accounts Activation Without Admin Approval Scre1476
    Team Leader
    Review Section Rules | Request A Review | Sticker Points
    kathyfrances
    kathyfrances
    Forumember


    Posts : 25
    Reputation : 1
    Language : english

    Solved Re: New Accounts Activation Without Admin Approval

    Post by kathyfrances December 2nd 2018, 9:25 am

    That may very well be the problem! I have disabled it (I think) and will see what happens. Thank you so much for the quick responses, both of you were helpful.

    Thank you!
    Kathyfrances
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15271
    Reputation : 1701
    Language : English,Greek
    Location : Greece

    Solved Re: New Accounts Activation Without Admin Approval

    Post by skouliki December 2nd 2018, 10:05 am

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules