We have found that some members are having problems posting from there IPhones. The big issue is when they write a message and click send nothing shows in there post. It shows a post for them but nobtext is there. We are looking to see if anyone else is having the same issues. Any help on this would be appricated.
5 posters
Trouble posting from IPhones.
skouliki- Manager
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- Post n°2
Re: Trouble posting from IPhones.
Hello
Are they using the mobile version?
What is you forum url please
Are they using the mobile version?
What is you forum url please
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SLGray- Administrator
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- Post n°3
Re: Trouble posting from IPhones.
Also are they using the Topic'It app?
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jeffcpr- Forumember
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- Post n°4
Re: Trouble posting from IPhones.
Ok url is https://floattubeforum.forumotion.com/forum
I don't think they are using Topic it but I will check
I don't think they are using Topic it but I will check
jeffcpr- Forumember
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- Post n°5
Re: Trouble posting from IPhones.
Ok they are not using the Topicit app and its seems to be IPhone only as I use Android and am having no problems on the site or through the Topic'it App
SLGray- Administrator
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- Post n°6
Re: Trouble posting from IPhones.
Have they tried the app?
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jeffcpr- Forumember
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- Post n°7
Re: Trouble posting from IPhones.
Yes they perfer to post to the forum and not use the app
SLGray- Administrator
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- Post n°8
Re: Trouble posting from IPhones.
Please post a link to a topic that one of them has posted with this issue?
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jeffcpr- Forumember
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- Post n°9
Re: Trouble posting from IPhones.
I deleted them I will have him post again and get that to you
SLGray- Administrator
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- Post n°10
Re: Trouble posting from IPhones.
Thanks. We will wait for your reply.
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jeffcpr- Forumember
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- Post n°11
Re: Trouble posting from IPhones.
Sorry here you go
https://floattubeforum.forumotion.com/t7695-it-s-the-1st-day-of-winter#91081
He posted here and said that the message he posted here was missing the ending of Merry Fishmas Brotha.
Some posts are missing the first part others are missing the last part and he has had a few that were blank. All posted from his IPhone.
https://floattubeforum.forumotion.com/t7695-it-s-the-1st-day-of-winter#91081
He posted here and said that the message he posted here was missing the ending of Merry Fishmas Brotha.
Some posts are missing the first part others are missing the last part and he has had a few that were blank. All posted from his IPhone.
brandon_g- Manager
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- Post n°12
Re: Trouble posting from IPhones.
Hello,
Ask the user if they tried to insert any emotes from their phones into the messages with the problem? If so, that is the problem. Right now we have a bug on some devices and forums where if you put in emotes that aren't installed on the site (aka ones from a phone), it can cause the message to go blank. Our techs are aware of this problem and are working it.
-Brandon
Ask the user if they tried to insert any emotes from their phones into the messages with the problem? If so, that is the problem. Right now we have a bug on some devices and forums where if you put in emotes that aren't installed on the site (aka ones from a phone), it can cause the message to go blank. Our techs are aware of this problem and are working it.
-Brandon
Remember to mark your topic when a solution is found.
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banglangtim20- New Member
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- Post n°13
Re: Trouble posting from IPhones.
Hello cả nhÃ
skouliki- Manager
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- Post n°14
Re: Trouble posting from IPhones.
banglangtim20 wrote:Hello cả nhÃ
this is not the place to say hello
please post here introduction and please speak in English, as this is an English support forum.
Also change your website from your profile, only Forumotion forums are allowed
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jeffcpr- Forumember
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- Post n°15
Re: Trouble posting from IPhones.
Problem solved thanks again for your help.
skouliki- Manager
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- Post n°16
Re: Trouble posting from IPhones.
Problem solved & topic archived.
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