Number of newsletters allowed to send does not coincide with package

by JulesofColorado January 1st 2019, 1:20 am

JulesofColorado: Forumember; Posts : 77
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Post n°1

Number of newsletters allowed to send does not coincide with package

by JulesofColorado January 1st 2019, 1:20 am

My forum is http://artistictagpassions.forumotion.com/forum

We currently have the Advanced package. Although the month is over I want to let you know it counted one newsletter I sent as three. It was sent on December 1st at 6:41 pm. I will post a screenshot below. This has happened before.

Number of newsletters allowed to send does not coincide with package QeTemmS

Thank you.

by **SLGray** January 1st 2019, 4:01 am

SLGray

SLGray: Administrator; Posts : 51498
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Location : United States

Post n°2

Re: Number of newsletters allowed to send does not coincide with package

by SLGray January 1st 2019, 4:01 am

Was this newsletter a delayed newsletter?

When your topic has been solved, ensure you mark the topic solved.

Never post your email in public.

by JulesofColorado January 1st 2019, 4:07 am

JulesofColorado

JulesofColorado: Forumember; Posts : 77
Reputation : 9
Language : English

Post n°3

Re: Number of newsletters allowed to send does not coincide with package

by JulesofColorado January 1st 2019, 4:07 am

No, it wasn't. I never send them delayed.

by **The Godfather** January 9th 2019, 5:00 pm

The Godfather

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Post n°4

Re: Number of newsletters allowed to send does not coincide with package

by The Godfather January 9th 2019, 5:00 pm

Hello @JulesofColorado

I notice that your December newsletter was repeated 3 times in your archives for a reason that I don't know! blackeye

As a result, it counted 3 newsletters from your package, hence the problem reported.

I corrected that. You have again access to the newsletters sending as part of your package.

we apologize for the inconvenience caused