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    Settertude
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    Settertude
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    • Post n°1

    In progress Member post disappears

    Post by Settertude January 2nd 2019, 4:18 pm

    A couple members have reported recently that their post went away.
    What can cause this other than the obvious accidental hitting the X and then confirming deletion.
    :-)
    I've gone over this with the members and this isn't the case.
    A couple have just simply gone away.

    Thank you.
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    Ape
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    • Post n°2

    In progress Re: Member post disappears

    Post by Ape January 2nd 2019, 7:36 pm

    Hello @Settertude

    can i ask you do you have Auto-pruning turned on in your forum ?

    if yes then the posts could have been deleted or just moved to some other forum.



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    Settertude
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    • Post n°3

    In progress Re: Member post disappears

    Post by Settertude January 2nd 2019, 9:19 pm

    I can't find where that feature is, so I don't know.
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    SLGray
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    • Post n°4

    In progress Re: Member post disappears

    Post by SLGray January 3rd 2019, 12:22 am

    Were these posts in topics that had many pages?

    Auto-Pruning:  https://help.forumotion.com/t8323-auto-pruning#43331



    Member post disappears Slgray10

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    brandon_g
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    • Post n°5

    In progress Re: Member post disappears

    Post by brandon_g January 3rd 2019, 12:27 am

    Hello,

    In ACP (Admin panel)-->General-->Categories and forums-->Click the Edit icon, at the button of the edit page for a forum, you will see this: Member post disappears Auto_p10 .

    -Brandon



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    Settertude
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    • Post n°6

    In progress Re: Member post disappears

    Post by Settertude January 3rd 2019, 10:07 pm

    SLGray wrote:Were these posts in topics that had many pages?

    Auto-Pruning:  https://help.forumotion.com/t8323-auto-pruning#43331

    Sometimes, yes.
    I did check pruning and is is toggled off.
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    SLGray
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    • Post n°7

    In progress Re: Member post disappears

    Post by SLGray January 3rd 2019, 10:37 pm

    There is a limit to the number of messages in a topic.  When it is reached, the topic is split.  Look to see if you have two or three topics with the same title.



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    Settertude
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    • Post n°8

    In progress Re: Member post disappears

    Post by Settertude January 3rd 2019, 11:26 pm

    No topics are that long
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    Ape
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    • Post n°9

    In progress Re: Member post disappears

    Post by Ape January 4th 2019, 1:45 am

    have you done a backup /restore of your forum before this was reported ?



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    brandon_g
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    • Post n°10

    In progress Re: Member post disappears

    Post by brandon_g January 4th 2019, 4:23 pm

    Can you maybe give us a screenshot or example of a post or topic this has happened to?



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