This seems to be a popular issue, but I read the warning in another thread about not hijacking another persons thread. I got as far as figuring out which email address I put for the Admin account, but I still can't get in. I forgot my password. And for some reason, when I got signed into the email account, the original email that had my password in it was no longer there. So, if someone could help me out here, that would be great. Thanks in advance.
3 posters
Admin unable to sign in
Venis Jordianthan- New Member
- Posts : 2
Reputation : 1
Language : English
- Post n°1
Admin unable to sign in
skouliki- Manager
- Posts : 15311
Reputation : 1705
Language : English,Greek
Location : Greece
- Post n°2
Re: Admin unable to sign in
hello and welcome
if you are the founder please read this https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password
if you are the founder please read this https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password
Ape- Administrator
- Posts : 19325
Reputation : 2005
Language : fluent in dork / mumbojumbo & English haha
- Post n°3
Re: Admin unable to sign in
Hello are you the founder of the forum or are you just an co admin
if you are the founder Please Pm me if you have not already sent a PM to any other staff member and i will be happy to reset your password.
if you are the founder Please Pm me if you have not already sent a PM to any other staff member and i will be happy to reset your password.
Venis Jordianthan- New Member
- Posts : 2
Reputation : 1
Language : English
- Post n°4
Re: Admin unable to sign in
Message sent, Ape.
Ape- Administrator
- Posts : 19325
Reputation : 2005
Language : fluent in dork / mumbojumbo & English haha
- Post n°5
Re: Admin unable to sign in
Thank you so much i have go your PM and I have sent you a new Password to your Email address you gave me.
Please note once you have your new password you must change it on your ACP and on your founders tools Forum Utilities once you have done that Please make sure you keep the password safe.
If this is now solved please mark your topic as solved by going to the top of this thread and clicking mark as solved.
Important
Please Don't copy and paste your new password you must type it as it is in the Email. Our system don't like copy and paste of passwords.
Please note once you have your new password you must change it on your ACP and on your founders tools Forum Utilities once you have done that Please make sure you keep the password safe.
If this is now solved please mark your topic as solved by going to the top of this thread and clicking mark as solved.
Ape- Administrator
- Posts : 19325
Reputation : 2005
Language : fluent in dork / mumbojumbo & English haha
- Post n°6
Re: Admin unable to sign in
Problem solved & topic archived.
|