by Ape Tue May 07 2019, 16:10
The only way around this is for you to take over the forum but this also comes with a problem.
You log in the founders account using the user name and password.
When some one ask's to take over a forum as the founder they need to give us some info about the founder and then we look in your forum to see if this info you gave is right at the time of asking for the account to be changed.
The most important thing we ask is has the founder not logged in for over a set time
- Code:
six months and one day |
the problem is you have logged in to the founders account so this will show you / he / she has logged in so there is no way we can change the account over to you.
We can still offer you some basic support on your forum but as for the forum Founders tools we are stuck.
Full support can only be given to the real founder of the forum.
I would ask you to Email the founder and ask him / her to give you ownership of the forum and that can be done by them handing over the account info and you making the change your self or once they have come to us then we can do it our end for you.
but until the founder of the forum has come in we have no power over this sorry.