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5 posters

    Forgot admin password / 'reset password' option disabled.

    LveCntSveYou
    LveCntSveYou
    New Member


    Posts : 1
    Reputation : 1
    Language : English

    In progress Forgot admin password / 'reset password' option disabled.

    Post by LveCntSveYou May 23rd 2019, 6:11 am

    Technical Details


    Forum version : #PunBB
    Position : Founder
    Concerned browser(s) : Google Chrome
    Screenshot of problem : https://i.imgur.com/DoKVMhn.png
    Who the problem concerns : Yourself
    When the problem appeared : A few days ago
    Forum link : http://addictwithapen.forumotion.com/

    Description of problem

    Hello, I would like to reset my founder's password. I forgot to save it in my browser and also have the 'reset password' option disabled.
    mpelmmc
    mpelmmc
    Helper
    Helper


    Male Posts : 1092
    Reputation : 170
    Language : English and Spanish

    In progress Re: Forgot admin password / 'reset password' option disabled.

    Post by mpelmmc May 23rd 2019, 7:32 am

    Hello @LveCntSveYou

    Please read the following topic:
    https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

    Send me the data required my PM and I will remove that security option for you Smile

    The topic was posted in the wrong section, so I have moved it to the correct section.
    Please read our forum rules: ESF General Rules

    Best regards.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51553
    Reputation : 3519
    Language : English
    Location : United States

    In progress Re: Forgot admin password / 'reset password' option disabled.

    Post by SLGray May 23rd 2019, 7:40 am

    PM received and replied to.



    Forgot admin password / 'reset password' option disabled. Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15269
    Reputation : 1701
    Language : English,Greek
    Location : Greece

    In progress Re: Forgot admin password / 'reset password' option disabled.

    Post by skouliki May 25th 2019, 8:45 am

    hello

    is this solved?

    Uthred
    Uthred
    New Member


    Posts : 2
    Reputation : 1
    Language : English

    In progress Re: Forgot admin password / 'reset password' option disabled.

    Post by Uthred June 1st 2019, 10:54 pm

    Same here, forgot my password and the security option is set to "not send password for admin accounts" . I have access to the founder's email at least.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51553
    Reputation : 3519
    Language : English
    Location : United States

    In progress Re: Forgot admin password / 'reset password' option disabled.

    Post by SLGray June 2nd 2019, 12:21 am

    mpelmmc wrote:Please read the following topic:
    https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

    Send me the data required my PM and I will remove that security option for you Smile
    In the future, please start your own thread about this.



    Forgot admin password / 'reset password' option disabled. Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.