Okay. Every once in a while, I have to manually activate someone's account. I'm trying to do that right now. I know how to activate someone's account. I just go to the ACP > Users & Groups > Inactive Users > New Users. Then I just check the box next to the person's user name and click activate to activate the person's account manually. What do I do if someone's account doesn't show up there? The only place that their account shows up is under "Users with no messages". How do I activate that person's account for them?
Last edited by JennyorAlice on Thu 6 Jun - 16:48; edited 1 time in total