The forum of the forums

Would you like to react to this message? Create an account in a few clicks or log in to continue.
The forum of the forums
+3
Draxion
ChanelW
cassini
7 posters

    New Registration E-Mail Error

    cassini
    cassini
    Forumember


    Male Posts : 589
    Reputation : 13
    Language : english
    Location : Dorset U.K

    In progress New Registration E-Mail Error

    Post by cassini Sat 28 Sep 2019 - 18:18

    Hello Smile

    When I activate a new registration I find these email error messages

    Two new registrations in September 2019

    [Removed] ~ Draxion

    Any ideas what the problem is with the emails Question

    Regards

    cassini Smile
    ChanelW
    ChanelW
    Forumember


    Female Posts : 218
    Reputation : 35
    Language : English
    Location : United Kingdom

    In progress Re: New Registration E-Mail Error

    Post by ChanelW Sat 28 Sep 2019 - 18:25

    Hi there,

    It is most likely that the emails are not valid and/or no longer working.

    Regards,
    Chanel
    Draxion
    Draxion
    Helper
    Helper


    Male Posts : 2518
    Reputation : 321
    Language : English
    Location : USA

    In progress Re: New Registration E-Mail Error

    Post by Draxion Sat 28 Sep 2019 - 18:35

    It's never wise to post emails on a public forum so, for your safety and others, I have removed the screenshots. If you can provide the same screenshot but strikeout the emails, that would be better. Thanks!
    cassini
    cassini
    Forumember


    Male Posts : 589
    Reputation : 13
    Language : english
    Location : Dorset U.K

    In progress Re: New Registration E-Mail Error

    Post by cassini Sat 28 Sep 2019 - 22:04

    Sorry

    These emails are not disposable but gmail.com and outlook.com

    New Registration E-Mail Error 120
    New Registration E-Mail Error 216
    ChanelW
    ChanelW
    Forumember


    Female Posts : 218
    Reputation : 35
    Language : English
    Location : United Kingdom

    In progress Re: New Registration E-Mail Error

    Post by ChanelW Sat 28 Sep 2019 - 22:26

    Viewing the second screenshot for the user vicecity2, you can see the error message states “mailbox unavailable.”

    This means that the email could not be delivered, the email address(es) are either invalid or no longer in use. You could try email them manually and double check.

    Regards,
    Chanel
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19435
    Reputation : 2010
    Language : fluent in dork / mumbojumbo & English haha

    In progress Re: New Registration E-Mail Error

    Post by Ape Sat 28 Sep 2019 - 22:53

    Yes we have a new system that now makes sure the Email address is 100% real and working.
    If the Email address is not real or not used any more then you will get the message saying there is a problem.

    you can do one of two things.
    You can just okay it your self and not worry about it or you can try and email the member by your forum tools and ask them if they got the Email from you.

    If there is no reply then you can just Stop the new account from making it's way in your forum.

    If the Email gets t the member and you get a reply then let us know and we will make a report on the matter.



    New Registration E-Mail Error Left1212New Registration E-Mail Error Center11New Registration E-Mail Error Right112
    New Registration E-Mail Error Ape_b110
    New Registration E-Mail Error Ape1010
    cassini
    cassini
    Forumember


    Male Posts : 589
    Reputation : 13
    Language : english
    Location : Dorset U.K

    In progress Re: New Registration E-Mail Error

    Post by cassini Mon 30 Sep 2019 - 10:57

    Thanks for the advice, I have activated their accounts and sent a PM regarding their email addresses.
    TonnyKamper
    TonnyKamper
    Active Poster


    Female Posts : 1094
    Reputation : 80
    Language : Dutch/English
    Location : DSF Admin

    In progress Re: New Registration E-Mail Error

    Post by TonnyKamper Mon 30 Sep 2019 - 13:46

    It's not my intention to hijack this topic, I only want to confirm that this is happening on my forum too.
    2 new members get's the message that their emailaddres might not be valid, one from an own domain from the member and one from Hotmail, but both addresses are in perfect working order, I tested that, sending emails and receiving answers works flawless @APE!
    So maybe the filter is set to be a little to strict..? blackeye
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19435
    Reputation : 2010
    Language : fluent in dork / mumbojumbo & English haha

    In progress Re: New Registration E-Mail Error

    Post by Ape Mon 30 Sep 2019 - 18:24

    Thank you @TonnyKamper i will pass this on to the team to see if there is any bugs on the new system that can be fixed.



    New Registration E-Mail Error Left1212New Registration E-Mail Error Center11New Registration E-Mail Error Right112
    New Registration E-Mail Error Ape_b110
    New Registration E-Mail Error Ape1010
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19435
    Reputation : 2010
    Language : fluent in dork / mumbojumbo & English haha

    In progress Re: New Registration E-Mail Error

    Post by Ape Tue 1 Oct 2019 - 18:31

    Hello @cassini you know the member you have had a problem with the Email address ?

    Dose it still show the members email has a error on ?

    If yes can you please PM me with a links to the profile's in your ACP so we can take a look.



    New Registration E-Mail Error Left1212New Registration E-Mail Error Center11New Registration E-Mail Error Right112
    New Registration E-Mail Error Ape_b110
    New Registration E-Mail Error Ape1010
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15391
    Reputation : 1709
    Language : English,Greek
    Location : Greece

    In progress Re: New Registration E-Mail Error

    Post by skouliki Sat 5 Oct 2019 - 10:04

    hello

    is this solved?

    avatar
    JulesofColorado
    Forumember


    Posts : 77
    Reputation : 9
    Language : English

    In progress Re: New Registration E-Mail Error

    Post by JulesofColorado Sun 6 Oct 2019 - 18:29

    I am also seeing the same messages. Only once has the email been invalid. I would say 4 out of 5 times they were valid.

      Current date/time is Wed 13 Nov 2024 - 17:52