How can I change the address of the forum if SSL is active and do not allow to make changes

Technical Details

Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Google Chrome
Screenshot of problem : https://servimg.com/view/16376714/973 , https://servimg.com/view/16376714/974
Who the problem concerns : All members
When the problem appeared : today, after the forum was exist. skouliki found it at new address for me
Forum link : http://jasminolya.forumia.net

Description of problem

Hello, how can I change the adress of my forum if SSL shows as active?





All starts today, I noticed that my forum http://JASMINOLYA.FORUMIA.NET does not work. The text on a screen was:"THE FORUM JASMINOLYA.FORUMIA.NET DOESN'T EXIST
Verify the internet address you typed : jasminolya.forumia.net,
and try again if there is a mistake.
It is possible that the administrator has chosen to delete it."

After that I asked for a help here and skouliki found my forum at new address http://jasminolya-2-2-2-2-2.forumia.net/

I want to make an address normal without -2-2-2-2-2, but can not do it because of active SSL sertificate. Could you help me please? What should I do?

Thank you

Hello

You can read
Custom your Domain Name
Redirecting a domain name acquired outside Forumotion
Domain name transfer
SSL Certificate: Guide for a success forum migration to HTTPS

Thank you, I already read it before write here. I have no need to change the main domain, I just want the address was jasminolya.forumia.net (without any 2-2-2...). It is small privat forum for little amount of people

Hello,

I just tested it on my test forum and it let me change the url despite the ssl certificate. I wonder if it's not allowing it because your not using .forumotion.com.

brandon_g wrote:Hello,

I just tested it on my test forum and it let me change the url despite the ssl certificate. I wonder if it's not allowing it because your not using .forumotion.com.

you can see on my screenshots it is not allowed for me unfortunately

If you install the certificate, you can not change the forum''s link.

Try This:  Deactivate the certificate and change the forum's URL.  Then activate the certificate again.

SLGray wrote:If you install the certificate, you can not change the forum''s link.

Try This:  Deactivate the certificate and change the forum's URL.  Then activate the certificate again.

how can I do it? That is what I see:

Hello to change your address you will need to turn off your HTTPS address to do this do the following

please do the following
Click the HTTP setting them save.

once you have done that it will take about 24 to 48hrs for the HTTPS address to leave your address. (It may take longer)

once your address has not been linked to the HTTPS address then you can change the address.

if this has not worked by Wednesday Please post back and let us know and we will make a ticket.

thank you very much!

Hello,

Switching the forum protocol from HTTPS to HTTP does not cancel the installation of the forum SSL certificate!

Therefore, even if you switch the forum to HTTP you will not be able to change its base url.

So I put back your forum to the requested url. It is currently accessible at https://jasminolya.forumia.net

Regards

The Godfather wrote:Hello,

Switching the forum protocol from HTTPS to HTTP does not cancel the installation of the forum SSL certificate!

Therefore, even if you switch the forum to HTTP you will not be able to change its base url.

So I put back your forum to the requested url. It is currently accessible at https://jasminolya.forumia.net

Regards

@The Godfather the address you gave is not working it has gone back to this address http://palvinka-2-2-2-2-2-2.forumsd.net/login

Now I see it works at address https://jasminolya-2.forumia.net/

APE wrote:

The Godfather wrote:Hello,

Switching the forum protocol from HTTPS to HTTP does not cancel the installation of the forum SSL certificate!

Therefore, even if you switch the forum to HTTP you will not be able to change its base url.

So I put back your forum to the requested url. It is currently accessible at https://jasminolya.forumia.net

Regards

@The Godfather the address you gave is not working it has gone back to this address http://palvinka-2-2-2-2-2-2.forumsd.net/login

palvinka is another user with the same problem in the neighbor thread

Hello @Jasmin-Olya

Here it is again : http://palvinka.forumsd.net

Guys, it is NOT duble post. Me and Palvinka are DIFFERENT persons with DIFFERENT forums. But with the SAME problem. My forum is here now https://jasminolya-2-2.forumia.net/ I wanted to back it's address to its FIRST variant https://jasminolya.forumia.net (as it was earlier)

The Godfather wrote:
Here it is again : http://palvinka.forumsd.net

I am not Palvinka and http://palvinka.forumsd.net is not my forum.

Hello,

Our apologizes it seems people have been getting confused on which topic their on since they are so similar.

Let us wait for @The Godfather to fix your url again.

-Brandon

Jasmin-Olya wrote:Guys, it is NOT duble post. Me and Palvinka are DIFFERENT persons with DIFFERENT forums. But with the SAME problem. My forum is here now https://jasminolya-2-2.forumia.net/ I wanted to back it's address to its FIRST variant https://jasminolya.forumia.net (as it was earlier)

The Godfather wrote:
Here it is again : http://palvinka.forumsd.net

I am not Palvinka and http://palvinka.forumsd.net is not my forum.

Can you please provide me by PM the founding email address of the concerned forum, because it's the only way to identify it without any possible error.

Thank you

I sent, thanks

I found your forum. But we had to move it to the forumotion.com domain in order to be able to access it because the old domain will be depreciated.

Here it is : https://jasminolya.forumotion.com

We apologize for any inconvenience caused

thank you very much!