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    Need to load a backup of forums, can't figure out how to log into utilities

    bizzclaw
    bizzclaw
    bizzclaw
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    • Post n°1

    In progress Need to load a backup of forums, can't figure out how to log into utilities

    Post by bizzclaw February 26th 2020, 9:40 pm

    Technical Details


    Forum version : #phpBB2
    Position : Founder
    Concerned browser(s) : Google Chrome
    Who the problem concerns : A few members
    When the problem appeared : Tue, Feb 25, 2020, 7:33 PM PST
    Forum link : ( link is hidden, you must reply to see )

    Description of problem

    I'm currently keeping my old forums up but mostly inactive and is used for archival purposes, however, an old staff account was compromised and deleted many of the top posting users on the forum, deleting many important messages so I'd like to load a backup

    I am able to log in to the forum admin account, however, when attempting to access the admin utility control panel to load a backup, none of the login credentials work. I tried using the address of the forum and the password of the admin account, but I'm unable to get in.

    I'd like to load the backup before it's cleared, and considering a bunch of users where deleted its pretty clear that the activity was malicious and needs to be rolled back.

    Thank you!
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    SLGray
    SLGray
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    • Post n°2

    In progress Re: Need to load a backup of forums, can't figure out how to log into utilities

    Post by SLGray February 26th 2020, 11:35 pm

    The password will be the one you used when you created the forum.



    Need to load a backup of forums, can't figure out how to log into utilities Slgray10

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    bizzclaw
    bizzclaw
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    • Post n°3

    In progress Re: Need to load a backup of forums, can't figure out how to log into utilities

    Post by bizzclaw February 27th 2020, 12:18 am

    Ah, I was trying to use the newer passwords I changed the admin account too, I somehow remembered the very first one. Thank you.
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    SLGray
    SLGray
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    • Post n°4

    In progress Re: Need to load a backup of forums, can't figure out how to log into utilities

    Post by SLGray February 27th 2020, 1:24 am

    Changing the founder's account on the forum does not change it in the utilities.



    Need to load a backup of forums, can't figure out how to log into utilities Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    brandon_g
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    • Post n°5

    In progress Re: Need to load a backup of forums, can't figure out how to log into utilities

    Post by brandon_g February 27th 2020, 3:28 am

    If you send me the email address you used to make the forum via pm, if you want I can sync the utilities password with the current one you use to log into your founder account on the forum.

    -Brandon



    Need to load a backup of forums, can't figure out how to log into utilities Brando10
    Remember to mark your topic Need to load a backup of forums, can't figure out how to log into utilities Solved15 when a solution is found.
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