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    New Member can't join

    BG75
    BG75
    New Member


    Female Posts : 5
    Reputation : 1
    Language : ENGLISH

    Solved New Member can't join

    Post by BG75 December 4th 2020, 10:29 pm

    HI I need Help as I have someone wanting to join my forum and she gets this every time she tries :

    You have specified an incorrect or inactive username, or an invalid password.

    Click here to try again

    Click here to return to the Index

    My forum is https://ocb-paradiseislands.forumotion.com/
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51554
    Reputation : 3523
    Language : English
    Location : United States

    Solved Re: New Member can't join

    Post by SLGray December 4th 2020, 10:34 pm

    So she is trying to login after registering?



    New Member can't join Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    BG75
    BG75
    New Member


    Female Posts : 5
    Reputation : 1
    Language : ENGLISH

    Solved Re: New Member can't join

    Post by BG75 December 4th 2020, 10:39 pm

    She is just trying to join she is part of another forum group and is wanting to join mine too as I lost a ton of stuff when my pc died again. Not sure why she is getting this though as she is part of Unforgettable Deigns.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51554
    Reputation : 3523
    Language : English
    Location : United States

    Solved Re: New Member can't join

    Post by SLGray December 4th 2020, 10:48 pm

    Check to see if the account was not created:  AP > Users & Groups > Users > Inactive Users



    New Member can't join Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    BG75
    BG75
    New Member


    Female Posts : 5
    Reputation : 1
    Language : ENGLISH

    Solved Re: New Member can't join

    Post by BG75 December 5th 2020, 7:24 am

    Not sure what she did but it worked she's joined. Thanks for your help.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51554
    Reputation : 3523
    Language : English
    Location : United States

    Solved Re: New Member can't join

    Post by SLGray December 5th 2020, 8:37 am

    Problem solved & topic archived.
    Please read our forum rules:  ESF General Rules



    New Member can't join Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.