New member can't post

I think it must be some where it rules. My new member can't start a new topic. She says she gets "can't post till here 30 days or something like that. I have checked under your "Adding Rules to the Registration Process" and can't figure out much... I admit I am not very good at this at all. I went into Admin Panel and looked around and can't really see anything. This is the first new member in awhile. I checked with another community who has been around awhile and she has never heard of this and sent me here. What do you suggest. Thank you in advance

https://brendasheartofgold.board-directory.net/

Is it just a text post or  post with links?

Brenda Ravary wrote:I think it must be some where it rules. My new member can't start a new topic. She says she gets "can't post till here 30 days or something like that. I have checked under your "Adding Rules to the Registration Process" and can't figure out much... I admit I am not very good at this at all. I went into Admin Panel and looked around and can't really see anything. This is the first new member in awhile. I checked with another community who has been around awhile and she has never heard of this and sent me here. What do you suggest. Thank you in advance

https://brendasheartofgold.board-directory.net/

Hello Brenda Ravary ,

Can you check your forum permissions on your ACP ?
Administration Panel > General > Forum  > Categories and forums > Search to the forumsection and click on

Regards, Joost

I believe she wanted to start a music thread with a yutube video. I went to the area with the symbol and clicked on it nothing happened. Here is the section where she wants to post - it seems ok
https://brendasheartofgold.board-directory.net/admin/?part=general&sub=general&mode=auth&extended_admin=1&tid=3b5127a66c36df7a5cf47ab0a0001907&fid=f2


Here is a list of the boards with that sign - the section giving the problem is tags and where she is trying to post is tags snags and more - hope this helps
https://brendasheartofgold.board-directory.net/admin/?part=general&sub=general&mode=forum&extended_admin=1&tid=3b5127a66c36df7a5cf47ab0a0001907

thank you

hello

we can not view your admin panel

@Brenda Ravary , what skouliki already says above. We can't see your administration panel.
Can you check your forum permissions? Here a screenshot from my testing forum and maybe can this helps you.

Thank you for your help. I went to where it said "Forum Permission Control" mine looked different from yours so not sure if I was in the right place .. as usual I am not techie but here is the link
https://brendasheartofgold.board-directory.net/admin/?part=general&sub=general&mode=auth2&extended_admin=1&tid=059b97196d802cf27952fe8568419ec8

link address https://brendasheartofgold.board-directory.net/admin/?part=general&sub=general&mode=auth2&extended_admin=1&tid=059b97196d802cf27952fe8568419ec8

the only thing I could see that members could not do was Announce or create do a Sticky on a topic... I have another member who is starting a video thread of yutube and having no problems...

Have I went to the wrong place again this is so frustrating.. thank you for all your patience//

hello

please read this tutorial https://help.forumotion.com/t138466-permissions?highlight=permissions

Please see this topic it will show you how to take a screen shot of your Screen.
https://help.forumotion.com/t140199-how-to-take-a-screenshot#952901

Well this does not work well...I have the pic in a folder - it shows there --why does it not show here...

Scroll down the page and click the advanced permission link.

ok I hope this is what you meant..

Those permissions look fine to me. Can you check the following and see if it is set to YES or not:

ACP(Admin Control Panel) -> General -> Forum -> Security -> Security Administration -> Unauthorize members with less than a week registration to post external links and emails: If this is set to YES, tick it to NO and then click save.

If they were trying to post a youtube video, the above feature could have been the reason they were unable to post. That being said, if they were just trying to post a normal post with no links, videos, etc. then the above security feature should not prevent them from being able to post.

-Brandon

ok I hope I did this right, I am going to message the member and ask her to try and post a video and see if it is any different, I did as you suggested (I hope:) thank you

I think this one shows it better..

again to see better

Well since changing this now only the link of a video will post for me not a video.. yuck! So I changed it back and still can't post video only link ...strange yet member above me has posted video...so I went back to what you suggested but it seems to be something else as now I can't post either ... hnmm

Did you use the Youtube button in the editor?

I apologize for posting too much and not editing. If I understand correctly you want my url https://brendasheartofgold.board-directory.net/ or do you mean the url with the screen shots? I am not sure of this
You need one post to send a PM ???

I need one post to send a private message? To whom?

Thank you

Brenda Ravary wrote: If I understand correctly you want my url https://brendasheartofgold.board-directory.net/ or do you mean the url with the screen shots? I am not sure of this
You need one post to send a PM ???

I need one post to send a private message? To whom?

Thank you

I am sorry,I do not understand you nobody said anything about sending pm ...
i assume accidentally you clicked a link from a signature and read a random thread/instructions

can you answer please SLGray's question ? when you post the video did you use the youtube video button from the editor ?

I did not use the yutube video till the other day and found out that when I use it all is solved. The poster can now post even though it is not 30 days so I assume my problem is resolved. I am not sure what it was that allowed her to post given it was not the time but I understand about the video now. I thank you for all the help now I just have to figure out how to mark resolve. Thank you so much for all your patience and help with the screen shots etc.



How do I mark resolved?

By clikcing the green solved button above the topic.

i will mark it as solved then
please if you are still having issues pm me to reopen this topic

Problem solved & topic archived. Please read our forum rules: ESF General Rules