Hello,

Today I purchased a new domain and advanced package for my forum, however I am unsure how to connect the two together.
Any support is appreciated, thank you

Hello,

Was the domain purchased through Forumotion via the admin panel, or was the domain purchased externally (like through GoDaddy or some other domain register)?

-Brandon

brandon_g wrote:Hello,

Was the domain purchased through Forumotion via the admin panel, or was the domain purchased externally (like through GoDaddy or some other domain register)?

-Brandon

Hello Brandon

I purchased my domain via GoDaddy

In that case, follow the steps in this tutorial: https://help.forumotion.com/t7021-cname-redirect-an-extern-domain-name-that-you-own-to-your-board .

-Brandon

brandon_g wrote:In that case, follow the steps in this tutorial: https://help.forumotion.com/t7021-cname-redirect-an-extern-domain-name-that-you-own-to-your-board .

-Brandon

Thank you Brandon, this was surprisingly helpful

I have gotten to the stage of connecting two name servers to my “registrar” however I’m not 100% sure on where this is
Is it connected to forumotion?

Basically you need to 'point' your external domain to your free domain, so that it will redirect to your free Forumotion domain name. You need to do this by adding a CName record in your DNS settings on Godaddy and then entering your forum's free Forumotion url. Once this is done, you can then go the last step in that tutorial in your Forum admin panel to complete the process.

For more info on how to add a CNAME record to your DNS in Godaddy go to: https://www.godaddy.com/help/add-a-cname-record-19236