Credits - Purchased but not all showing yet

by Brooksy118 September 2nd 2021, 9:59 pm

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Post n°1

Credits - Purchased but not all showing yet

by Brooksy118 September 2nd 2021, 9:59 pm

Hi, I purchased credits earlier today as our advanced package had expired. I first purchased 4000 credits but then realised that wasn't enough, so purchased an extra 1000 after.

The extra 1000 is showing in the admin panel but the other 4000 aren't showing yet - do they take a while to update?

Thanks!

by **SLGray** September 3rd 2021, 12:17 am

SLGray

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Post n°2

Re: Credits - Purchased but not all showing yet

by SLGray September 3rd 2021, 12:17 am

Give it some time. If it does not show correctly tomorrow, come back and let us know.

Credits - Purchased but not all showing yet Slgray10

When your topic has been solved, ensure you mark the topic solved.

Never post your email in public.

by **Ape** September 3rd 2021, 1:52 pm

Ape

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Post n°3

Re: Credits - Purchased but not all showing yet

by Ape September 3rd 2021, 1:52 pm

Hello @Brooksy118 can I ask have you now got your credits ?

If no please PM me a link to your forum and some sort of proof you paid the money and how you paid.

IE, Paypal, Hipay, Skrill, Stripe

Total paid and credits missing.
this must be sent to me by PM only.