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Ape
skouliki
SLGray
greek-leonidas
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    Connection problems

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    greek-leonidas
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    Solved Connection problems

    Post by greek-leonidas September 13th 2021, 10:56 pm

    Hi
    I had an issue where i couldnt connect to my forum(and my friends also have the same problem so its not only me).
    I try to solve it by entering the admin panel which i manage with a staff of forumotion.
    Still got the problem to connect.I did try other browsers but no good.
    Whats happening is that when i login with my name and press dont remember pass it guide me to the new page to change it.
    I do so and when i login , loads but i dont have the subjects or the main bar on top to select i just have the basic first page(page 1 screenshot).
    If i go to google home page and search again for the forum that time it gives me the main bar(page 2 screenshot) but if i press anything will loop me to page 1 screenshot.........
    I really dont know what to do

    My forum adress is https://greekland.forumotion.com/forum and my email address is Email Removed(creation adress is Email Removed but i dont have access to that)


    Last edited by greek-leonidas on September 19th 2021, 10:15 pm; edited 1 time in total
    SLGray
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    Solved Re: Connection problems

    Post by SLGray September 13th 2021, 11:07 pm

    Please use the host image buttons in the editor for posting screenshots.

    I am confused what does Google have to do with you logging into your account on your forum?  Also I believe you are clicking the wrong thing for forgot password.  You should get a email with a new password.  It does asked for your email and username to confirm that you have an account.

    Please do not share any of your personal information in public sections of the Support Forum.
     For security reasons, I have removed your personal information from your post. Thank you!.
    Please read our forum rules:  ESF General Rules



    Connection problems Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    SLGray
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    Solved Re: Connection problems

    Post by SLGray September 14th 2021, 1:05 am

    Wait a minute!  Is this issue that your forum has a different extension.

    Your Profile Has This Link:  http://greekland.makeforumfree.com/



    Connection problems Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    skouliki
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    Solved Re: Connection problems

    Post by skouliki September 14th 2021, 7:39 am

    hello

    the login page does not load yes

    i believe the issue is caused by the music wikplayer you have added
    remove it and check again

    in case the issue persists then you have to find what caused the conflict, so try these solutions
    - turn the templates to default and retry
    - turn off the javascript and retry

    TonnyKamper likes this post

    Ape
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    Solved Re: Connection problems

    Post by Ape September 14th 2021, 4:01 pm

    @greek-leonidas My tools tell me that you logged in yesterday at 22:52:34 is this now solved ?



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    Luzz
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    Solved Re: Connection problems

    Post by Luzz September 14th 2021, 5:16 pm

    Hello @greek-leonidas Smile

    We made an important security update yesterday which prevents access to login page through an <iframe> made on a domain other than that of the forum.. So the problem comes from your music player script which creates such an <iframe>..

    Sorry for this change, but unfortunately you’ll have to find another solution…

    Thank you for your comprehension !

    Best regards

    skouliki, SLGray, Jucarese and tikky like this post

    sofiam007
    sofiam007
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    Solved Re: Connection problems

    Post by sofiam007 September 14th 2021, 8:20 pm

    Hello!

    We have got a Connection problems too. We can log in, but users can not register.
    I have experienced this problem on many sites.

    We hope our problem solved too soon. Thanks. Smile
    skouliki
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    Solved Re: Connection problems

    Post by skouliki September 14th 2021, 8:31 pm

    sofiam007 wrote:Hello!

    We have got a Connection problems too. We can log in, but users can not register.
    I have experienced this problem on many sites.

    We hope our problem solved too soon. Thanks. Smile


    hello

    please read the above post

    greek-leonidas likes this post

    SLGray
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    Solved Re: Connection problems

    Post by SLGray September 15th 2021, 12:56 am

    sofiam007 wrote:Hello!

    We have got a Connection problems too. We can log in, but users can not register.
    I have experienced this problem on many sites.

    We hope our  problem solved too soon. Thanks. Smile
    What exactly happens when you try to create an account?



    Connection problems Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Ape
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    Solved Re: Connection problems

    Post by Ape September 15th 2021, 1:26 am

    Hello @sofiam007

    Please can we have a link to your forum address?

    Thank you



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    The Godfather
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    Solved Re: Connection problems

    Post by The Godfather September 15th 2021, 9:27 am

    Hello,

    This problem is caused by a fix that goes online at the end of the afternoon yesterday. Unfortunately, the fix resulted in a bug.

    We resolved the issue yesterday with the first reports. If you still reproduce the problem, please give us more information.
    TonnyKamper
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    Solved Re: Connection problems

    Post by TonnyKamper September 15th 2021, 3:24 pm

    The Godfather wrote:Hello,

    This problem is caused by a fix that goes online at the end of the afternoon yesterday. Unfortunately, the fix resulted in a bug.

    We resolved the issue yesterday with the first reports. If you still reproduce the problem, please give us more information.

    @The Godfather  Can this fix have something to do with my forum being displayed completely deformed when using the domain name whilst it look normal when using the original address? 
    I just noticed that today when I got online.. Forum
    The Godfather
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    Solved Re: Connection problems

    Post by The Godfather September 15th 2021, 3:36 pm

    Hello,

    Thank you for the report. The problem is solved now and it is not linked to this topic. It was an error regarding the access of https://www.nederlandheelt.nl/4-ltr.css.

    :rose:

    skouliki and TonnyKamper like this post

    TonnyKamper
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    Solved Re: Connection problems

    Post by TonnyKamper September 15th 2021, 3:40 pm

    Okay, thank you very much for solving this  @The Godfather  :rose: Yes
    Luzz
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    Solved Re: Connection problems

    Post by Luzz September 16th 2021, 5:07 pm

    Hello @greek-leonidas,

    Is it Ok for you regarding your initial question ? The reports which followed were not linked with your connexion problem. As I explained above, you can not use your music player script on the login page anymore, because of an important security update.

    If we answered your question, could you please mark the topic as solved ?

    Thank you and best regards.

    TonnyKamper likes this post

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    greek-leonidas
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    Solved Re: Connection problems

    Post by greek-leonidas September 19th 2021, 10:16 pm

    Was the music player......done everything is ok.....sad that music player cant embedded anymore...
    skouliki
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    Solved Re: Connection problems

    Post by skouliki September 19th 2021, 11:06 pm

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules