User cannot register.

I have a user that when he tries to register, he is told the username is already in use, but when I search for it, it is not there. When I manually look through my users, there is not one with his email address. Here is what he sent me:
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I tried to register with name of rmidgley and email address of rmidgley@umich.edu and received the following:

Sorry, but that e-mail address is already registered to a user.
Sorry, but this username has already been taken.

I again tried logging in with these, and it will not accept any of the passwords I usually use. Trying to get you to send my password leads to "The e-mail address you supplied does not match the one listed for that username."

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dik harrison wrote:I have a user that when he tries to register, he is told the username is already in use, but when I search for it, it is not there. When I manually look through my users, there is not one with his email address. Here is what he sent me:
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I tried to register with name of rmidgley and email address of rmidgley@umich.edu and received the following:

Sorry, but that e-mail address is already registered to a user.
Sorry, but this username has already been taken.

I again tried logging in with these, and it will not accept any of the passwords I usually use. Trying to get you to send my password leads to "The e-mail address you supplied does not match the one listed for that username."

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Have you search in the inactive users???

I didn't think that the user had never activated. I'll know the next time.

Thanks again,

Dik

No problem .