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New members not getting validation e-mail

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New members not getting validation e-mail Empty New members not getting validation e-mail

Post by The Big Donk August 3rd 2008, 6:42 am

I have been receiving complaints from some new users who try to register and are unable to complete the process because they are not receiving their validation e-mails. This is not a problem with their messages getting blocked by their e-mail provider as junk mail. I ran a couple of test runs myself days ago and still never received the confirmation e-mail for one of the accounts. It is unknown how many people this is happening to, but it is very important that this problem be corrected somehow. If there is something I can do from my end, say through the admin panel, please let me know. If not, please help me to correct this problem and if possible, get the validation e-mails out to anyone who may not have received one.

Thank you

The Big Donk
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The Big Donk
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New members not getting validation e-mail Empty Re: New members not getting validation e-mail

Post by Saurus August 3rd 2008, 7:26 am

Go to your CP, users and groups, inactive users and you can verify everyone there without any email validations.

Why it's not working I don't know, but there have been quite a few "unusual" things happening across the board lately. Tonight, for example, all my font sizes just went and doubled, right out of the blue. I haven't been on to my CP in a few days.

Just another forumotions puzzle Neutral
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Saurus
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Post by The Big Donk August 3rd 2008, 7:49 am

Thank you so very much Saurus. That did it. Had no idea that was even there. Wow, what a long list, but at least I know to keep an eye on it now.

Thanks again.

The Big Donk
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New members not getting validation e-mail Empty Re: New members not getting validation e-mail

Post by Saurus August 3rd 2008, 8:54 am

The Big Donk wrote:Thank you so very much Saurus. That did it. Had no idea that was even there. Wow, what a long list, but at least I know to keep an eye on it now.

Thanks again.

The Big Donk

Not a problem - glad to have helped.
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