Domain taken back after one year...!

Hi all,

I have purchased credits and got a domain for entire one year.
In my Admin panel it was showing that as i have got the domain for 1 year the 2nd year is free.
But after one year only the domain was removed...
Why is it so ? This is unfair and not promising at all...

Can anybody help me out with this ?


Regards,
Dreamhacker

You will need to contact Typlo but he is out till Monday.

i have the same problem it says my domain expires in 29 days and when i press renew i have to purchase credits . When i paid for the domain it said buy 1 year and get the 2nd year free. so i would like to have my 2nd year free as otherwise i would'nt have bought it .Thanks in advance for any help regarding this

I belive when the 29 days are over its renews. Once the 29 days end and you dont get a email or the url doesnt work PM Typlo with the screen shot of you buying it unless you can get it.